Publications

Here is a list of ReturnToWorkSA publications sorted by alphabetical order. For Braille, audio, e-text or large print, please call 13 18 55 and we will do our best to help you.

If you experience any issues downloading publications, please contact us on 13 18 55.

4P approach to pain
A frustrating part of living with pain is the way it can interfere with your plans to do things. Pacing means organising your time and efforts so that you can do roughly the same amount of activity from day to day.
Last updated: 03 Nov 2020

AA19/1118 appendices
appendices to released FOI AA19/1118 documents
Last updated: 12 Nov 2019

AA19/1118 determination
documents released under FOI
Last updated: 12 Nov 2019

AA19/1118 determination attachments
attachments to released FOI AA19/1118 documents
Last updated: 12 Nov 2019

AA19/1118 determination letter
FOI application determination letter
Last updated: 12 Nov 2019

aa19_739_release determination june 2019_redacted
non personal FOI application determination
Last updated: 03 Aug 2020

aa19_740_release determination june 2019_redacted
Third party non personal application determination for disclosure log
Last updated: 29 Jul 2019

AA20_803 Determination 10 June 2020
Seven Network Freedom of Information determination to be placed on disclosure log
Last updated: 03 Jul 2020

AA20_804 Determination 10 June 2020
Seven Network FOI Determination to be published on disclosure log
Last updated: 02 Jul 2020

AA23/1021 Determination
Determination of FOI application - AA23/1021
Last updated: 02 Aug 2023

AA23/1021 Released documents
Set of documents released as part of a FOI application.
Last updated: 02 Aug 2023

AA23/1720 Determination

Last updated: 30 Nov 2023

AA23/1720 Released documents

Last updated: 30 Nov 2023

AA23/2385 FOI Determination
FOI Determination relating to teacher claims
Last updated: 27 Mar 2024

AA23/2385 FOI Determination

Last updated: 26 Mar 2024

AA23/2385 MP Application for FOI - Teacher Claims
Documents released under FOI
Last updated: 27 Mar 2024

Aa23/2385 MP FOI Application
FOI application for information on teacher claims
Last updated: 26 Mar 2024

AA23_737 Determination
Outcome of application for information made under the Freedom of Information (FOI) act
Last updated: 27 Jun 2023

AA23_737 released documents
Document released under Freedom of Information Act (FOI)
Last updated: 27 Jun 2023

Accelerated silicosis: what you need to know

Last updated: 08 Jan 2021

Accredited mental health social worker fee schedule
This document details the maximum fees for accredited mental health social worker services.
Last updated: 18 Jun 2024

Accredited mental health social worker fee schedule - data file
This document contains accredited mental health social worker fee data for easy uploading into your system.
Last updated: 18 Jun 2024

Accredited mental health social worker fee schedule and policy
This document contains the maximum fees for accredited mental health social worker services.
Last updated: 18 Jun 2024

Actuarial valuation 30 June 2015
This publication summarises Finity Pty Ltd's mid-year review of ReturnToWorkSA's outstanding claims for registered employers.
Last updated: 06 Feb 2020

Actuarial valuation 30 June 2016
This publication summarises Finity Pty Ltd's mid-year review of ReturnToWorkSA's outstanding claims for registered employers.
Last updated: 06 Feb 2020

Actuarial valuation 30 June 2017
This publication summarises Finity Consulting Pty Ltd's mid-year review of ReturnToWorkSA's outstanding claims for registered employers.
Last updated: 06 Feb 2020

Actuarial valuation 30 June 2018
This publication summarises Finity Pty Ltd's review of ReturnToWorkSA's outstanding claims for registered employers.
Last updated: 06 Feb 2020

Actuarial valuation 30 June 2019
Scheme actuarial valuation as at 30 June 2019.
Last updated: 05 Feb 2020

Actuarial Valuation 30 June 2020
Outstanding claims valuation. Finity Scheme Actuarial Valuation as 30 June 2020.
Last updated: 19 Nov 2020

Actuarial valuation 30 June 2021
Return to Work scheme Actuarial Valuation as at 30 June 2021
Last updated: 12 Oct 2021

Actuarial valuation 30 June 2022
Return to Work scheme Actuarial Valuation 30 June 2022.
Last updated: 20 Oct 2022

Actuarial valuation 30 June 2023

Last updated: 16 Nov 2023

Actuarial valuation 31 December 2014
This publication summarises Finity Pty Ltd's mid-year review of ReturnToWorkSA's outstanding claims for registered employers.
Last updated: 26 Mar 2020

Actuarial valuation 31 December 2015
This publication summarises Finity Consulting Pty Ltd's mid-year review of ReturnToWorkSA's outstanding claims for registered employers.
Last updated: 06 Feb 2020

Actuarial valuation 31 December 2016
This publication summarises Finity Consulting Pty Ltd's mid-year review of ReturnToWorkSA's outstanding claims for registered employers.
Last updated: 06 Feb 2020

Actuarial valuation 31 December 2017
ReturnToWorkSA Scheme actuarial valuation, 31 December 2017.
Last updated: 06 Feb 2020

Actuarial valuation 31 December 2018
ReturnToWorkSA Scheme Actuarial Valuation as at 31 December 2018.
Last updated: 28 May 2019

Actuarial valuation 31 December 2019
Scheme actuarial valuation as at 31 December 2019.
Last updated: 01 Dec 2020

Actuarial valuation 31 December 2020
ReturnToWorkSA Scheme Actuarial Valuation as at 31 December 2020.
Last updated: 14 Apr 2021

Actuarial valuation 31 December 2021
Return to Work Scheme Actuarial Valuation as at 31 December 2021.
Last updated: 24 Jun 2022

Actuarial valuation 31 December 2023
Scheme actuarial valuation as at 31 December 2023.
Last updated: 23 Apr 2024

Adelaide-Pavilion-parking-arrangements.pdf

Last updated: 22 May 2023

Allied Health COVID-19 telehealth fees
This document contains COVID-19 telehealth fee data for allied health services.
Last updated: 10 Jun 2021

Allied health mental functional capacity recommendation template
Mental health functional capacity recommendation template for Allied Health.
Last updated: 03 Nov 2020

Amanda Sadauskas - Healthy Workplace Advisor
Amanda Sadauskas, our Healthy Workplace Advisor, can help you to create a healthy and thriving workplace.
Last updated: 17 Oct 2022

Annual report 2015-16
ReturnToWorkSA Annual Report 2015-16.
Last updated: 18 Aug 2020

Annual report 2015-16 - summary
ReturnToWorkSA's Annual Report Summary for 2015-16.
Last updated: 26 Jul 2017

Annual report 2016-17
ReturnToWorkSA Annual Report 2016-17
Last updated: 11 Dec 2017

Annual Report 2017-18
The ReturnToWorkSA Annual Report 2017-18 highlights the achievements of the Return to Work scheme, including ensuring the effective economic operation of the Scheme and realising the health benefits of work.
Last updated: 15 Nov 2018

Annual Report 2018-19
ReturnToWorkSA Annual Report 2018-19.
Last updated: 18 Nov 2019

Annual Report 2019-20
The ReturnToWorkSA Annual Report 2019-20 highlights the achievements of the Return to Work scheme, including ensuring the effective economic operation of the Scheme and realising the health benefits of work.
Last updated: 13 Nov 2020

Annual Report 2020-21
The ReturnToWorkSA Annual Report 2020-21 highlights the achievements of the Return to Work scheme and addresses our strategic objectives.
Last updated: 12 Oct 2021

Application for registration as a self-insured employer
To apply for registration as a self-insured employer you must complete an Application for registration as a single or group self-insured employer.
Last updated: 02 Sep 2020

Application for review under Section 157 form
Registered employers should complete this form if they want a review of a decision about their insurance premium.
Last updated: 29 Jun 2018

Applying for registration as a self-insured employer
Information on applying for registration as a self-insured employer.
Last updated: 14 Dec 2023

Aquatic and gymnasium facility fee schedule
This document details the maximum fees for aquatic and gymnasium facility services.
Last updated: 18 Jun 2024

Aquatic and gymnasium facility fee schedule and policy
This document details the maximum fees for aquatic and gymnasium facility services.
Last updated: 18 Jun 2024

Audiology fee schedule and policy
Audiology fee schedule and policy
Last updated: 27 Jun 2024

Audiology fee schedule and policy
This document details the maximum fees for audiology services.
Last updated: 27 Jun 2024

Audiology fee schedule data file
Audiology fee schedule data file
Last updated: 18 Jun 2024

Authority to obtain information form (Amharic)
Authority to obtain information form translated to Amharic
Last updated: 22 Mar 2018

Authority to obtain information form (Arabic)
Authority to obtain information form translated to Arabic
Last updated: 15 Mar 2018

Authority to obtain information form (Chin Hakka)
Authority to obtain information form translated to Chin Hakka
Last updated: 15 Mar 2018

Authority to obtain information form (Chinese)
Authority to obtain information form translated to Chinese.
Last updated: 15 Mar 2018

Authority to obtain information form (Dari)
Authority to obtain information form translated in Dari
Last updated: 15 Mar 2018

Authority to obtain information form (Dinka)
Authority to obtain information form translated in Dinka
Last updated: 30 Mar 2020

Authority to obtain information form (English)
When completed, the authority to obtain information form gives the Return to work service provider permission to obtain information relevant to a workers return to work activity.
Last updated: 15 Mar 2018

Authority to obtain information form (Hindi)
Authority to obtain information form translated to Hindi
Last updated: 30 Mar 2020

Authority to obtain information form (Khmer)
Authority to obtain information form translated to Khmer.
Last updated: 30 Mar 2020

Authority to obtain information form (Kurdish)
Authority to obtain information form translated to Kurdish.
Last updated: 15 Mar 2018

Authority to obtain information form (Nepali)
Authority to obtain information form translated to Nepali
Last updated: 15 Mar 2018

Authority to obtain information form (Persian)
Authority to obtain information form translated to Persian
Last updated: 15 Mar 2018

Authority to obtain information form (Spanish)
Authority to obtain information form translated to Spanish.
Last updated: 15 Mar 2018

Authority to obtain information form (Swahili)
Authority to obtain information form translated to Swahili.
Last updated: 31 Mar 2020

Authority to obtain information form (Vietnamese)
Authority to obtain information form translated in Vietnamese.
Last updated: 31 Mar 2020

Building work guide
A guide to assist employers and/or workers within the building industry who may be uncertain about coverage under the Return to Work Act 2014.
Last updated: 27 Jun 2024

Changes to the Return to Work scheme 2022 timeline and FAQs
Timeline and FAQs of changes to the Return to Work scheme that were passed by South Australian Parliament on 6 July 2022.
Last updated: 11 Aug 2022

Chiropractic fee schedule - data file
This document contains chiropractic fee data for easy uploading into your system.
Last updated: 18 Jun 2024

Chiropractic fee schedule and policy
This document details the maximum fees for chiropractic services.
Last updated: 18 Jun 2024

Chiropractic management plan
The Chiropractic Management Plan, June 29. 2018.
Last updated: 08 Apr 2021

Claim form
Call your claims agent EML 1800 688 825 or Gallagher Bassett 1800 774 177 to make a claim as this form may not be required.
Last updated: 19 Mar 2020

Cleaning work guide
A guide to assist employers and/or workers who may be uncertain about coverage under the Return to Work Act 2014.
Last updated: 03 Jul 2024

Clinical framework brochure
The Clinical Framework - Helping you to deliver better health outcomes for injured workers brochure, containing five principles for delivering your treatment.
Last updated: 26 Jul 2017

Clinical framework guidelines
Clinical Framework for the Delivery of Health Services are intended to support healthcare professionals in there treatment of an injury. They have been established to ensure treatment is goal orientated, evidence based and clinically justified.
Last updated: 12 Apr 2021

Complaints Policy - Arabic
ReturnToWorkSA Complaints Policy - Arabic
Last updated: 29 Nov 2017

Complaints policy - Chinese
ReturnToWorkSA Complaints Policy - Chinese (simplified)
Last updated: 29 Nov 2017

Complaints policy - Dari
ReturnToWorkSA Complaints Policy - Dari
Last updated: 29 Nov 2017

Complaints policy - Dinka
ReturnToWorkSA Complaints Policy - Dinka
Last updated: 29 Nov 2017

Complaints policy - French
ReturnToWorkSA Complaints Policy - French
Last updated: 29 Nov 2017

Complaints policy - Greek
Information ReturnToWorkSA's complaints policy in Greek.
Last updated: 23 Jun 2023

Complaints policy - Hindi
ReturnToWorkSA Complaints Policy - Hindi
Last updated: 30 Nov 2017

Complaints policy - Italian
ReturnToWorkSA's complaints policy in Italian.
Last updated: 23 Jun 2023

Complaints policy - Kurdish
ReturnToWorkSA Complaints Policy - Kurdish
Last updated: 29 Nov 2017

Complaints policy - Persian
ReturnToWorkSA Complaints Policy - Persian
Last updated: 29 Nov 2017

Complaints policy - Punjabi
ReturnToWorkSA Complaints Policy - Punjabi
Last updated: 27 Nov 2017

Complaints policy - Serbian
ReturnToWorkSA's complaints policy in Serbian.
Last updated: 23 Jun 2023

Complaints policy - Swahili
ReturnToWorkSA Complaints Policy - Swahili
Last updated: 27 Nov 2017

Complaints policy - Vietnamese
ReturnToWorkSA Complaints Policy - Vietnamese
Last updated: 27 Nov 2017

Conditions of Approval as an approved return to work service provider
Conditions of Approval for approved return to work service providers
Last updated: 29 Jun 2021

Counselling fee schedule
This document details the maximum fees for counselling services.
Last updated: 18 Jun 2024

Counselling fee schedule - data file
This document contains counselling fee data for easy uploading into your system.
Last updated: 18 Jun 2024

Counselling fee schedule and policy
This document contains the maximum fees for counselling services.
Last updated: 18 Jun 2024

COVID-19 medical practitioner telehealth fees - data file
Data file containing fee items relating to COVID-19 telehealth
Last updated: 20 Oct 2021

Creating your online services account
Creating your online services account - a step by step guide.
Last updated: 21 Mar 2024

Current workshops
Current and upcoming skill building workshops available to employers
Last updated: 06 Feb 2024

Daily safety checklist for apprentices
Make safety part of every day with this safety checklist for apprentices.
Last updated: 02 Aug 2021

Disability access and inclusion plan 2022-2026 - e-text version
ReturnToWorkSA's disability access and inclusion plan 2022-2026 (e-text version).
Last updated: 03 Aug 2022

Disability access and inclusion plan.pdf
ReturnToWorkSA's Disability access and inclusion plan outlines our commitments to identify and meet the needs of people with disability.
Last updated: 03 Aug 2022

Draft for comment - Return to Work (Employment and Progressive Injuries) Amendment Bill 2023
Draft Return to Work (Employment and Progressive Injuries) Amendment Bill 2023 for comment.
Last updated: 23 Jun 2023

Driving or riding for fee or reward a vehicle other than a commercial vehicle guide
A guide to assist employers and/or workers who may be uncertain about coverage under the Return to Work Act 2014.
Last updated: 17 Jun 2024

EDI validations and error messages.xlsx
Description of data validations and error messages applicable to data transmitted under EDI technical specification V14.
Last updated: 02 Sep 2020

Electronic funds transfer (EFT) form
Electronic funds transfer (EFT) form for medical, allied health and return to work service providers.
Last updated: 22 Mar 2018

Employer Education Services brochure
Supporting employers and Return to Work Coordinators to effectively manage recovery and return to work in their workplace.
Last updated: 29 Aug 2022

Employer request for claims information form
Employer request form for access to claims information
Last updated: 13 Mar 2024

Entertainers guide
A guide to assist employers and or workers providing entertainment who may be uncertain about coverage under the Return to Work Act 2014.
Last updated: 17 Jun 2024

eWCC User Guide Best Practice
This guide has been created to outline how the Work Capacity Certificate form will be accessed and the new features and functionalities available to medical practitioners.
Last updated: 01 Jul 2021

eWCC User Guide Genie
eWCC User Guide Genie
Last updated: 01 Jul 2021

eWCC User Guide Medical Director
This guide has been created to outline how the Work Capacity Certificate form will be accessed and the new features and functionalities available to medical practitioners.
Last updated: 01 Jul 2021

eWCC User Guide MedTech
MedTech User Guide
Last updated: 03 May 2022

eWCC User Guide Zedmed
This is a user guide for the electronic Work Capacity Certificate for Zedmed users
Last updated: 09 May 2024

Exercise physiology fee schedule - data file
This document contains exercise physiology fee data for easy uploading into your system.
Last updated: 18 Jun 2024

Exercise physiology fee schedule and policy
This document details the maximum fees for exercise physiology services.
Last updated: 18 Jun 2024

Exercise physiology fee schedule and policy
This document details the maximum fees for Exercise Physiology services.
Last updated: 18 Jun 2024

Exercise physiology management plan
Exercise Physiology Management Plan
Last updated: 18 Nov 2021

Facilitated Conversation
Information booklet about the Facilitated Conversation service
Last updated: 08 Sep 2023

Fact sheet - role of accredited impairment assessors
Fact Sheet outlining the role of the impairment assessor in the Return to Work scheme in South Australia.
Last updated: 09 Nov 2022

FAQ - Access and equity
FAQ re: access and equity, extract from work Injury Guide for medical practitioners booklet.
Last updated: 29 Nov 2022

FAQ - Eligibility and Determination
FAQ for General Practitioners regarding Eligibility and Determinations
Last updated: 13 Nov 2023

FAQ - Information sharing
FAQ - Information Sharing - extract from the Work Injury Guide for Medical Practitioners
Last updated: 29 Nov 2022

FAQ - Invoicing
FAQ re: invoicing, extracted from Work Injury Guide for Medical Practitioners booklet
Last updated: 29 Nov 2022

FAQ - Medical case conference
FAQ re: medical case conferences - extract from Work Injury Guide for Medical Practitioners
Last updated: 29 Nov 2022

FAQ - Requests for medical information
FAQ regarding requests for medical information - extract from Work Injury Guide for Medical Practitioners
Last updated: 29 Nov 2022

Fee schedule quick guide for GPs
Fee schedule quick guide for GPs medical practitioners
Last updated: 18 Jun 2024

Final report for the evaluation of the SA chronic pain ECHO network
Final report for the evaluation of the SA Chronic Pain ECHO Network.
Last updated: 10 Jul 2023

Financial Preparation Service
Financial preparation service DL flyer
Last updated: 24 Aug 2022

Fishing crews guide
A guide to assist employers of fishing crews who may be uncertain about coverage under the Return to Work Act 2014
Last updated: 04 Sep 2015

Fit for work intervention outcome report template
Fit for work services intervention outcome report template.
Last updated: 10 Jun 2021

FOI AA24/543 - Released documents
Documents released under Freedom of Information Act
Last updated: 12 Jun 2024

FOI AA24/543 Determination
Freedom of information application determination
Last updated: 12 Jun 2024

FOI determination - AA19/1117
FOI application determination
Last updated: 12 Nov 2019

FOI determination June 2018
Freedom of information determination, June 2018.
Last updated: 02 Apr 2020

FOI extract - Teacher Ambulance Officer Claims from 1 June 2020
Documents released under FOI to Seven Network
Last updated: 02 Jul 2020

Freedom of Information (FOI) application for access form
This form should be completed for Freedom of information requests.
Last updated: 08 Jul 2024

Freedom of information (FOI) internal review application form
Please complete this form if you wish to request a review of a Freedom of information determination.
Last updated: 08 Jul 2024

Graduated return to work schedule
If you are not able to return straight to your pre-injury duties following your workplace injury, you may need to return over a gradual period of time. This is when a graduated return to work schedule can be created.
Last updated: 06 Dec 2021

Guide to Changes from the First to Second Edition Impairment Assessment Guidelines
Guide to Changes from the First to Second Edition Impairment Assessment Guidelines for the Return to Work scheme
Last updated: 19 Jan 2022

Guidelines for employers - Return to Work Coordinators
Guidelines for employers - Return to Work Coordinators helps employers understand and comply with their obligations surrounding the appointment, training and undertaking of the Return to Work Coordinator role.
Last updated: 14 Mar 2023

Health benefits of work
Understanding the health benefits of work can have a significant impact to health and wellbeing, and recovery following a work injury.
Last updated: 14 May 2018

Healthy Workplaces champion posters
Let your workers know who to contact to help your workplace thrive.
Last updated: 07 Dec 2020

Healthy workplaces self-audit - critical success factors checklist
Use this critical success factors checklist to help you learn about and address gaps in your health and wellbeing strategy.
Last updated: 30 Jun 2023

Healthy Workplaces self-audit - promote thriving checklist
Use this 'promote thriving' checklist to help you learn about and address gaps in your health and wellbeing strategy.
Last updated: 30 Jun 2023

Healthy Workplaces self-audit - protect against harm checklist
Use this 'protect against harm' checklist to help you learn about and address gaps in your health and wellbeing strategy.
Last updated: 30 Jun 2023

Healthy workplaces self-audit - respond to health concerns checklist
Use this 'respond to health concerns' checklist to help you learn about and address gaps in your health and wellbeing strategy.
Last updated: 30 Jun 2023

How to complete the work capacity certificate guide
This guide provides information on how to complete the Work Capacity Certificate.
Last updated: 26 Jul 2017

How to get the most from your Job Placement Services
Job placement services help workers with an injury to find suitable alternative employment if they're unable to return to work with their pre-injury employer.
Last updated: 15 Aug 2023

IAAS Draft for review v1
Impairment Assessor Accreditation Scheme review draft for consultation v1
Last updated: 22 Apr 2024

IAAS proposed key changes and transitional arrangements
IAAS key changes and transitional arrangements document as part of the consultation.
Last updated: 22 Apr 2024

Impairment assessment guidelines
The Impairment Assessment Guidelines (the Guidelines) are published under subsection 22(3) of the Return to Work Act 2014 (the Act) for the purpose of assessing the degree of whole person impairment arising from a work injury that results in permanent impairment.
Last updated: 30 Aug 2021

Impairment Assessment Guidelines GEPIC Worksheet
Impairment Assessment Guidelines Psychiatric Impairment Assessment GEPIC Worksheet
Last updated: 18 Nov 2022

Impairment Assessment Guidelines Second Edition
The Impairment Assessment Guidelines (the Guidelines) are published under the Return to Work Act 2014 (the Act) for the purpose of assessing the degree of whole person impairment arising from a work injury that results in permanent impairment. Second edition of the Impairment Assessment Guidelines.
Last updated: 23 Sep 2021

Impairment Assessment Guidelines Second Edition Consultation Feedback
Impairment Assessment Guidelines Second Edition consultation feedback submissions
Last updated: 17 Jan 2022

Impairment Assessment Report Template For Noise Induced Hearing Loss
Compulsory whole person impairment noise induced hearing loss and tinnitus assessment report template for accredited ReturnToWorkSA impairment assessors.
Last updated: 02 Feb 2024

Impairment assessor accreditation scheme 2019-current
This document outlines the Impairment Assessor Accreditation Scheme established by the Minister for Industrial Relations (the Treasurer) in December 2018. The period of accreditation from 1 July 2019 has been extended from to 30 June 2022 to 30 June 2025.
Last updated: 16 Aug 2022

Impairment Insider - Issue 3 March 2017
Impairment Insider - Issue 3 March 2017 edition for impairment assessors.
Last updated: 23 Mar 2017

Impairment Insider - Issue 4 October 2017
Impairment Insider - Issue 4 October 2017. Newsletter for impairment assessors.
Last updated: 07 Apr 2020

Impairment Insider - Issue 6 - November 2018
In Issue 6 of the Impairment Insider we discuss a variety of topics from the recent independent review of the Return to Work legislation to scarring, hearing loss, x-rays and hip assessments.
Last updated: 02 Apr 2020

Impairment Insider - September 2022.pdf
Impairment Insider newsletter - Issue 9 - September 2022
Last updated: 16 Sep 2022

Impairment Insider December 2023
Newsletter for Impairment Assessors, issued December 5 2024
Last updated: 05 Dec 2023

Impairment Insider Issue 11- July 2023
Impairment Insider newsletter for Impairment Assessors - Issue 11
Last updated: 05 Jul 2023

Impairment Insider issue 13 June 2024
Impairment Insider enewsletter for impairment assessors. Issued June 2024
Last updated: 28 Jun 2024

Impairment insider issue 2
Issue 2 of the impairment assessor insider newsletter for accredited impairment assessors for the Return to Work scheme.
Last updated: 07 Nov 2016

Impairment Insider issue 7 Feb 2020
Impairment Insider, Issue 7 Feb 2020.
Last updated: 25 Feb 2020

Impairment Insider June 2021
Impairment Insider - Issue 8, June 2021. Catch up on the latest news relating to impairment assessment.
Last updated: 03 Jun 2021

Impairment Insider newsletter - Issue 5 - April 2018
In this issue we discuss the recent statements by the Tribunal about the assessment of pre-existing impairment, review some of the common reasons why assessors are contacted about their reports and provide clarification for the assessment of carpal tunnel injuries.
Last updated: 07 Apr 2020

Impairment Insider, Issue 10 - February 2023

Last updated: 09 Feb 2023

Independent medical examiners (Agent referred) services - data file
This document contains independent medical examiners (Agent referred) services fee data for easy uploading into your system.
Last updated: 17 Jun 2022

Independent medical examiners agent referred fee schedule
This document details the maximum fees for Independent medical examiners (Agent referred) services.
Last updated: 17 Jun 2022

Independent medical examiners fee schedule and policy (agent referred)
This document details the maximum fees for independent medical examination (agent referred) services.
Last updated: 17 Jun 2022

Industry premium rates 2021-2022
Industry premium rates for South Australia for the 2021-22 financial year.
Last updated: 01 Jun 2021

Industry premium rates 2022-2023
ReturnToWorkSA industry premium rates for calculating 2022-23 premium.
Last updated: 08 Jun 2022

Industry premium rates 2023-24
ReturnToWorkSA industry premium rates for 2023-24.
Last updated: 08 Jun 2023

Industry premium rates 2024-25

Last updated: 17 Jun 2024

Injury management standards for self-insured employers
Injury Management Performance Standards for Self-insured employers.
Last updated: 16 Apr 2020

Injury management standards for self-insured employers
Injury management standards for self-insured employers.
Last updated: 07 Jul 2023

Insurance cover for cross border workers
This purpose of this publication is to assist employers, workers and ReturnToWorkSA's claims agents to understand insurance cover for cross border workers.
Last updated: 11 Nov 2016

Insurance premium calculator
This premium calculator will provide you with an estimate for your ReturnToWorkSA insurance premium.
Last updated: 17 Jun 2024

Interpreter declaration form
When an interpreter is used by ReturnToWorkSA or our providers, the interpreter should sign an interpreter declaration form.
Last updated: 26 Jul 2017

Job placement services 13 week durability outcome report template
Job placement services 13 week durability fee outcome report.
Last updated: 10 Jun 2021

Job placement services 26 week durability outcome report template
Job placement services 26 week durability outcome report template.
Last updated: 10 Jun 2021

Job placement services employment placement fee template
Job placement services employment placement fee template.
Last updated: 02 Aug 2021

Labour hire Q&As for host employers
Commonly asked questions and answers about labour hire for host employers.
Last updated: 07 Jun 2024

Labour hire Q&As for labour hire businesses
Commonly asked questions and answers about labour hire for labour hire businesses.
Last updated: 30 May 2018

Labour supply guidelines
Information relating to the industry classification model for labour hire employers and Group Training Organisations
Last updated: 20 Jul 2020

Linking an organisation to your online services account.pdf
Linking an organisation to your online services account - how to guide.
Last updated: 27 Jul 2021

Managing psychiatric injuries booklet
A guide for return to work coordinators for managing psychiatric injuries.
Last updated: 26 Oct 2021

Medical 1A Data File
Medical 1A Fee Schedule data file
Last updated: 27 Feb 2024

Medical 1A Fee Schedule
Medical Fee Schedule 1A
Last updated: 22 Jul 2024

Medical 1A Fee Schedule
Fee Schedule Medical 1A
Last updated: 22 Jul 2024

Medical expenses application for pre-approval form
Complete this form if you need to apply for pre-approval for medical expenses.
Last updated: 04 Sep 2020

Medical fee schedule 1A - clinical services - data file
This document contains medical fee data for easy uploading into your system.
Last updated: 22 Jul 2024

Medical fee schedule 1A clinical services
This document details the maximum fees for medical practitioner services - clinical services.
Last updated: 22 Aug 2022

Medical fee schedule 1B
This document contains the maximum fees for medical practitioner - other services.
Last updated: 18 Jun 2024

Medical fee schedule 1B - other services data file
This document details the maximum fees for medical practitioner - other services
Last updated: 18 Jun 2024

Medical fee schedule 1B other services
This document contains the maximum fees for medical practitioner - other services.
Last updated: 18 Jun 2024

Medical fee schedule frequently asked questions
This documents contains frequently asked questions by providers.
Last updated: 18 Jun 2024

Medical Practitioners Support Program 2022-23
Medical Practitioners Support Program 2022-23
Last updated: 10 Mar 2023

Medicare services to help you get healthy
Medicare services to help people with chronic health conditions get heatlhy.
Last updated: 01 May 2023

Mental Health Fee Schedules FAQ - Accredited Mental Health Social Worker
Mental Health Fee Schedules FAQ - Accredited Mental Health Social Worker
Last updated: 23 Jun 2023

Mental Health Fee Schedules FAQ - Counselling
Mental Health Fee Schedules FAQs for counsellors
Last updated: 23 Jun 2023

Mental Health Fee Schedules FAQ - Mental Health OT
Mental Health Fee Schedule FAQs for Mental Health Occupational Therapists
Last updated: 23 Jun 2023

Mental Health Management Plan
Mental health practitioner management plan
Last updated: 24 Jul 2023

Mental health occupational therapy fee schedule
This document details the maximum fees for mental health occupational therapy services.
Last updated: 18 Jun 2024

Mental health occupational therapy fee schedule - data file
This document contains mental health occupational therapy fee data for easy uploading into your system.
Last updated: 18 Jun 2024

Mental health occupational therapy fee schedule and policy
This document contains the maximum fees for mental health occupational therapy services.
Last updated: 18 Jun 2024

Mental Health Support Service flyer
The Mental Health Support Service is available to provide coaching and support to assist an injured worker to respond as best as possible to the circumstances surrounding their work injury claim that may be impacting on them.
Last updated: 30 Dec 2020

Mentally healthy workplaces areas of focus and critical success factors
Discusses the areas of focus and critical success factors to creating a mentally healthy workplace.
Last updated: 12 Apr 2021

Mentally healthy workplaces brochure
A brochure explaining the importance of a mentally healthy workplace and an introduction to creating a mentally healthy workplace.
Last updated: 02 Aug 2021

Mentally healthy workplaces consultant profile Mardi Webber
Mardi Webber is ReturnToWorkSA's mentally healthy workplace consultant who can assist businesses in creating and maintaining a mentally healthy workplace.
Last updated: 02 Aug 2021

Mentally Healthy Workplaces Service brochure
Mentally Healthy Workplaces Service brochure - July 2023
Last updated: 30 Jan 2024

Miscellaneous classes guide
A guide to assist employers and/or workers who may be uncertain about coverage under the Return to Work Act 2014
Last updated: 04 Sep 2015

My treatment - what do I want to achieve form
This form is a valuable tool to help allied health practitioners treat patients' needs.
Last updated: 14 Sep 2020

Noise induced hearing loss - additional information form
Form for additional information for noise induced hearing loss claims.
Last updated: 21 Oct 2022

Non-work-related health conditions
Fact sheet and reference guide for managing non-work-related health conditions and disabilities in the workplace.
Last updated: 28 Apr 2023

Nurse practitioner work capacity certificate
Nurse practitioners can use the Nurse Practitioner Work Capacity Certificate when a person with a new work injury presents to a hospital emergency department.
Last updated: 14 Sep 2020

Occupational therapy fee schedule - data file
This document contains occupational therapy fee data for easy uploading into your system.
Last updated: 18 Jun 2024

Occupational therapy fee schedule and policy
This document details the maximum fees for occupational therapy services.
Last updated: 18 Jun 2024

Occupational therapy management plan
Occupational Therapy Management Plan
Last updated: 30 Aug 2021

Online Services - Document upload instructions - WPI and IME
Instructions for uploading documents via Online Services for WPI and IME Assessors.
Last updated: 19 Dec 2023

Online Services - FAQs for Medicolegal Providers - Document Upload
Frequently asked questions for medico-legal providers for WPI and IME report document upload using online services.
Last updated: 17 Jul 2023

OnTrack best practice management pathway tool
OnTrack best practice management pathway tool.
Last updated: 02 Aug 2021

Osteopathy fee schedule - data file
This document contains osteopathy fee data for easy uploading into your system.
Last updated: 18 Jun 2024

Osteopathy fee schedule and policy
This document details the maximum fees for osteopathy services.
Last updated: 18 Jun 2024

Osteopathy management plan
Osteopathy Management Plan
Last updated: 05 Dec 2019

our current workshops flyer
A list of upcoming skill building workshops from the education team, offered to employers. This flyer is regularly updated
Last updated: 06 Jun 2024

Outcomes of early psychosocial screening
Enhancing early psychosocial risk assessment and intervention
Last updated: 02 Apr 2020

Outworkers guide
A guide to assist employers of outworkers who may be uncertain about coverage under the Return to Work Act 2014
Last updated: 04 Sep 2015

Pathway for managing work injury
Potential pathway for managing work injury.
Last updated: 05 Nov 2020

Permanent impairment fee schedule
This document details the maximum fees for permanent impairment services.
Last updated: 18 Jun 2024

Permanent impairment services data file
This document details the maximum fees for medical practitioner permanent impairment services
Last updated: 18 Jun 2024

Permanent impairment services fee schedule and policy
This document contains the maximum fees for medical practitioner - permanent impairment services.
Last updated: 18 Jun 2024

Physiotherapy fee schedule - data file
This document contains physiotherapy fee data for easy uploading into your system.
Last updated: 18 Jun 2024

Physiotherapy fee schedule and policy
This document contains the maximum fees for physiotherapy services.
Last updated: 18 Jun 2024

Physiotherapy fee schedule and policy
This document details the maximum fees for physiotherapy services.
Last updated: 18 Jun 2024

Physiotherapy management plan
Physiotherapy Management Plan
Last updated: 27 Oct 2020

Physiotherapy practice action plan
Physiotherapy practice systems action plan
Last updated: 09 Aug 2021

Physiotherapy practice systems self audit tool
Physiotherapy practice systems self-audit tool for physiotherapists to use at their practice.
Last updated: 02 Aug 2021

Physiotherapy restricted consultation application form
This application form needs to be completed if a physiotherapist is looking to undertake a restricted consultation.
Last updated: 27 Jul 2018

Physiotherapy support service practice visits
Physiotherapy support service practice visits - 45 minute CPD sessions at your practice.
Last updated: 02 Aug 2021

Pillars of a mentally healthy workplace
Pillars of a mentally healthy workplace and critical success factors
Last updated: 12 Jan 2024

Pre-injury employment durable return to work certificate template
Pre-injury employment durable return to work certificate template.
Last updated: 10 Jun 2021

Premium audit guide
Guide to assist the premium audit process
Last updated: 12 Sep 2022

Premium process changes 2019-20 - post-consultation letter to employers
Letter to employers summarising the feedback received during consultation on proposed changes to the 2019-20 premium process and ReturnToWorkSA's next steps.
Last updated: 21 Jan 2019

Prescribing active recovery
This document provides a guide on how to prescribe functional capacity and a graduated return to work.
Last updated: 26 Jul 2017

Private hospital fee calculator
Private hospital fee calculator
Last updated: 18 Jun 2024

Private hospital fee schedule
This document details the maximum fees for private hospital services.
Last updated: 18 Jun 2024

Private hospital fee schedule - data file
This document contains private hospital fee data for easy uploading into your system.
Last updated: 18 Jun 2024

Private hospital fee schedule and policy
This document contains the maximum fees for private hospital services.
Last updated: 18 Jun 2024

Provider performance reports provider quick reference guide.pdf
These reports provide understandable and defined measures of service provider performance, linking reported metrics with return to work outcomes.
Last updated: 06 Jul 2021

Psychology fee schedule - data file
This document contains psychology fee data for easy uploading into your system.
Last updated: 18 Jun 2024

Psychology fee schedule and policy
This document details the maximum fees for psychology services.
Last updated: 22 Jul 2024

Psychology fee schedule and policy
This document contains the maximum fees for psychology services.
Last updated: 22 Jul 2024

Psychology management plan
This management plan is intended to be a tool for you to review and discuss the progress of your treatment with your patient.
Last updated: 11 Jul 2022

Public hospital fee calculator
Public hospital fee calculator
Last updated: 18 Jun 2024

Public hospital fee schedule and guidelines
This document contains the maximum fees for public hospital services.
Last updated: 26 Jun 2024

Public hospital fee schedule and guidelines
This document details the maximum fees for public hospital services.
Last updated: 26 Jun 2024

Public interest disclosure procedure
Procedure for making public interest disclosures.
Last updated: 17 Jun 2022

ReCONNECT - Amharic
Information about ReturnToWorkSA's ReCONNECT service in Amharic.
Last updated: 26 Jul 2017

ReCONNECT - Arabic
Information about ReturnToWorkSA's ReCONNECT service in Arabic.
Last updated: 26 Jul 2017

ReCONNECT - Burmese
Information about ReturnToWorkSA's ReCONNECT service in Burmese.
Last updated: 26 Jul 2017

ReCONNECT - Chin
Information about ReturnToWorkSA's ReCONNECT service in Chin Hakka.
Last updated: 01 Aug 2017

ReCONNECT - Chinese
Information about ReturnToWorkSA's ReCONNECT service in Chinese.
Last updated: 26 Jul 2017

ReCONNECT - Dari
Information about ReturnToWorkSA's ReCONNECT service in Dari.
Last updated: 01 Aug 2017

ReCONNECT - Dinka
Information about ReturnToWorkSA's ReCONNECT service in Dinka.
Last updated: 01 Aug 2017

ReCONNECT - English
Information about ReturnToWorkSA's ReCONNECT service in English.
Last updated: 26 Jul 2017

ReCONNECT - French
Information about the ReCONNECT service in French.
Last updated: 26 Jul 2017

ReCONNECT - Greek
Information about the ReCONNECT service in Greek.
Last updated: 23 Jun 2023

ReCONNECT - Hindi
Information about ReturnToWorkSA's ReCONNECT service in Hindi.
Last updated: 26 Jul 2017

ReCONNECT - Italian
Information about the ReCONNECT service in Italian.
Last updated: 23 Jun 2023

ReCONNECT - Khmer
Information about ReturnToWorkSA's ReCONNECT service in Khmer.
Last updated: 26 Jul 2017

ReCONNECT - Kurdish
Information about ReturnToWorkSA's ReCONNECT service in Kurdish.
Last updated: 26 Jul 2017

ReCONNECT - Nepali
Information about ReturnToWorkSA's ReCONNECT service in Nepali.
Last updated: 26 Jul 2017

ReCONNECT - Pashto
Information about ReturnToWorkSA's ReCONNECT service in Pashto.
Last updated: 26 Jul 2017

ReCONNECT - Persian
Information about ReturnToWorkSA's ReCONNECT service in Persian.
Last updated: 26 Jul 2017

ReCONNECT - Punjabi
Information about ReturnToWorkSA's ReCONNECT service in Punjabi.
Last updated: 26 Jul 2017

ReCONNECT - Russian
Information about ReturnToWorkSA's ReCONNECT service in Russian.
Last updated: 26 Jul 2017

ReCONNECT - Serbian
Information about the ReCONNECT service in Serbian.
Last updated: 23 Jun 2023

ReCONNECT - Somali
Information about ReturnToWorkSA's ReCONNECT service in Somali.
Last updated: 26 Jul 2017

ReCONNECT - Spanish
Information about ReturnToWorkSA's ReCONNECT service in Spanish.
Last updated: 26 Jul 2017

ReCONNECT - Swahili
Information about ReturnToWorkSA's ReCONNECT service in Swahili.
Last updated: 26 Jul 2017

ReCONNECT - Tigrigna
Information about ReturnToWorkSA's ReCONNECT service in Tigrigna.
Last updated: 26 Jul 2017

ReCONNECT - Turkish
Information about ReturnToWorkSA's ReCONNECT service in Turkish.
Last updated: 26 Jul 2017

ReCONNECT - Vietnamese
Information about ReturnToWorkSA's ReCONNECT service in Vietnamese.
Last updated: 26 Jul 2017

ReCONNECT podcast transcript - Episode 1 - Introduction to ReCONNECT
ReCONNECT Podcast transcript for episode 1 - Introduction to ReCONNECT, 1 August 2018.
Last updated: 14 Nov 2018

ReCONNECT podcast transcript - Episode 2 - Understanding financial services
Transcript of ReCONNECT podcast, episode 2, on understanding of how financial services can help you after your income support ends.
Last updated: 02 Apr 2020

ReCONNECT_DL_web
Information about ReCONNECT service for injured workers.
Last updated: 28 Oct 2022

ReCONNECT_Postcard_Web.pdf
ReCONNECT A5 postcard promoting the services available for workers.
Last updated: 11 Oct 2022

Recovery and return to work plan.pdf
A recovery/return to work plan is to be developed if you are likely to be away from work for more than four weeks.
Last updated: 06 Dec 2021

Reflect Reconciliation Action Plan 2023-24
ReturnToWorkSA's Reflect Reconciliation Action Plan 2023-24
Last updated: 08 Jan 2024

Registering for online services.pdf
Registering for online services - a user guide with the step by step instructions for registering for ReturnToWorkSA's online services.
Last updated: 27 Jul 2021

Remedial massage fee schedule and policy
This document contains the maximum fees for remedial massage services.
Last updated: 18 Jun 2024

Remedial therapy fee schedule and policy
This document details the maximum fees for remedial therapy services.
Last updated: 18 Jun 2024

Remuneration guide
This guide provides information on what should be included in your remuneration calculations.
Last updated: 01 Jul 2024

Remuneration worksheet
This remuneration worksheet will assist you to calculate remuneration prior to completing your employer remuneration return.
Last updated: 09 Jul 2024

Request for repair or replacement of a hearing aid
Request for repair or replacement of hearing aid form.
Last updated: 19 Jun 2024

ReSkilling brochure.pdf
ReSkilling brochure - the ReSkilling program helps people injured at work to maintain or develop skills to improve their employability during recovery.
Last updated: 06 Sep 2019

Retro-paid loss arrangement 2023-24 criteria, terms and conditions
Retro-paid loss arrangement criteria terms and conditions
Last updated: 19 Apr 2021

Retro-paid loss fact sheet
Retro-Paid Loss Arrangement (RPL) provides an opportunity for large employers with good injury management and safety to benefit from reduced premiums.
Last updated: 23 Mar 2021

Return to work compliance guidelines
Guidelines for employers about their obligations relating to providing suitable employment for workers with an injury.
Last updated: 04 Oct 2023

Return to work coordinator appointment and change of details form
Complete this form to appoint or change the details of your Return to Work Coordinator. All businesses in South Australia who employ 30 or more workers are required to appoint and retain a trained return to work coordinator.
Last updated: 18 Nov 2021

Return to Work Coordinator Appointment Form
Complete this form to appoint a return to work coordinator.
Last updated: 01 Nov 2023

Return To Work Coordinator information
Information regarding obligations to appoint a Return To Work Coordinator
Last updated: 21 Apr 2023

Return to work coordinator injury pack
The return to work coordinator injury pack which contains tools and resources to assist in the return to work process.
Last updated: 21 Feb 2024

Return to work coordinator training and operational guidelines
These guidelines assist employers to understand the requirements and functions of the return to work coordinator role
Last updated: 26 Oct 2021

Return to work procedure template
Recovery/return to work procedure draft template for workplaces.
Last updated: 18 Oct 2023

Return to Work Provider Performance Reports
Return to Work Services Provider Performance Reports Guide
Last updated: 01 Sep 2022

Return to work services application package
This application package is for persons wishing to deliver return to work services, including: pre-injury employer services, fit for work services, restoration to the community services, and return to work assessment services.
Last updated: 04 Aug 2021

Return to Work Services Conditions of Approval
Return to Work Services Conditions of Approval
Last updated: 01 Sep 2022

Return to work services fee schedule
This document details the maximum fees for return to work services.
Last updated: 12 Jul 2024

Return to work services fee schedule - data file
This document contains return to work fee data for easy uploading into your system.
Last updated: 18 Jun 2024

Return to work services fee schedule and policy
This document details the maximum fees for return to work services.
Last updated: 12 Jul 2024

Return to work services performance monitoring framework .pdf
Return to Work Services Provider Performance Monitoring Framework
Last updated: 15 Jul 2021

Return to work services regional postcodes
The case manager may approve additional regional travel where the appropriate place to deliver a service located in one of the regional postcodes specified in this document.
Last updated: 01 Jul 2022

ReturnToWorkGP
A5 flyer promoting ReturnToWorkGP module
Last updated: 24 Jun 2024

ReturnToWorkPsych A5 flyer

Last updated: 06 Sep 2023

ReturntoWorkSA - Medical Advisors
Medical Advisors employed by ReturntoWorkSA.
Last updated: 12 Feb 2024

ReturnToWorkSA Annual Report 2021-22
The ReturnToWorkSA Annual Report 2021-22 highlights the achievements of the Return to Work scheme and addresses our strategic objectives.
Last updated: 03 Nov 2022

ReturnToWorkSA Annual Report 2022-23
ReturnToWorkSA Annual Report 2022-23
Last updated: 06 Feb 2024

ReturnToWorkSA award 2015
ReturnToWorkSA staff are governed by the current ReturnToWorkSA Award 2015 which covers topics not in the ReturnToWorkSA enterprise agreement.
Last updated: 19 Aug 2021

ReturnToWorkSA Enterprise Agreement 2021
ReturnToWorkSA Enterprise Agreement 2021 outlining terms and conditions of employment, including pay rates and leave provisions.
Last updated: 19 Aug 2021

ReturnToWorkSA Strategic Plan 2023-28
ReturnToWorkSA's Strategic Plan 2023-28.
Last updated: 07 Sep 2023

RISE brochure (portrait)
Re-employment incentive scheme for employers (RISE) brochure
Last updated: 08 Mar 2019

RISE Job vacancy information and approval form
Re-employment incentive scheme for employers (RISE) - Job vacancy information and approval form.
Last updated: 03 Sep 2020

RISE Wage reimbursement request form
Re-employment incentive scheme for employers (RISE) - Wage reimbursement request form
Last updated: 16 Mar 2018

SAET Rules 2022
South Australian Employment Tribunal Rules 2022
Last updated: 15 Mar 2024

Schedule of Sums
The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015.
Last updated: 02 Jul 2024

Scheme Actuarial Valuation as at 31 December 2022
Valuation of the Return to Work scheme as at 31 December 2022.
Last updated: 23 May 2023

Second opinion medicine referral form
Second Opinion Medicine referral form.
Last updated: 07 Mar 2022

Second Opinion Medicine Specialists
List of second opinion medicine specialists for patients with a work injury.
Last updated: 08 Mar 2024

Second Opinion Pharmacist Services referral form
GPs can use this form to refer for Second Opinion Pharmacist Services.
Last updated: 29 Jul 2022

Section 180 application for access form
This form should be completed by workers or their representatives when they wish to access details about their claim.
Last updated: 12 Sep 2022

Section 180 internal review application form
Please complete this form if you want to request a review of a decision regarding access to information under Section 180.
Last updated: 16 Mar 2018

Section 185 request for exchange of information form
This form should be completed by claims agents or self insured employers when they need to exchange information about a workers' claim(s).
Last updated: 18 Oct 2021

Self insured code of conduct
Private self insured employers in South Australia must comply with the Code of Conduct for Self-Insured Employers.
Last updated: 08 Aug 2017

Self insured employers work health and safety standards
Self-insured WHS Performance Standards for self-insured employers
Last updated: 02 Sep 2020

Self-insurance policy
ReturnToWorkSA Policy on self-insurance
Last updated: 04 Oct 2017

Self-insured - application for renewal
This document is a template that may be used when applying for renewal of registration as a self-insured employer.
Last updated: 08 Sep 2017

Self-insured actuary reports and financial guarantees guideline.DOCX
A guide to self-insured actuary reports and financial guarantees
Last updated: 04 Jul 2023

Self-insured code of conduct
This document contains the terms and conditions of registration as a self-insured employer.
Last updated: 29 Feb 2016

Self-insured EDI technical specification
This document provides details on the EDI transmission process and data specification for self-insured employers.
Last updated: 06 Feb 2023

Self-insured expression of interest
Expression of interest for registration as a single or group self-insured employer.
Last updated: 24 Feb 2022

Self-insured financial guarantee template
Self-insured financial guarantee template
Last updated: 04 Oct 2017

Self-insured Injury Management Standard Guideline - Catalogue of Changes

Last updated: 08 Jul 2024

Self-insured injury management standards and guidance notes - consultation discussion paper
Self-Insured Injury Management standards and guidance notes - consultation discussion paper
Last updated: 06 Mar 2024

Self-insured injury management standards guidance notes
This document guides an evaluator when evaluating against the Injury management standards.
Last updated: 18 Nov 2022

Self-insured injury management standards guidance notes
Injury management standards guidance notes for self-insured employers.
Last updated: 07 Jul 2023

Self-insured injury management standards guidance notes - draft July 2024
Self-Insured Injury Management Standards and guidance notes - draft for consultation - march 2024
Last updated: 08 Jul 2024

Self-insured national OHS self-insurer audit tool
National self-insurer OHS management system audit tool.
Last updated: 30 Jun 2015

Self-insured registration and evaluation practice guideline
This document describes the process for administering self-insured evaluations.
Last updated: 08 Apr 2021

Self-insured valuation of liability transfer payments guide
Self-insured Guide to liability transfer payments
Last updated: 11 Feb 2022

Self-insured workplace health and safety evaluation guidelines
Guide to the WHS Performance Standards for Self-insured Employers
Last updated: 02 Sep 2020

Self-insured workplace health and safety evaluation guidelines
ReturnToWorkSA Work Health Safety Guidelines.
Last updated: 07 Jul 2023

Self-insured-appointment-of-authorised-officers-guidelines-Section-183
Guidelines for the proper appointment of, and appropriate exercise of powers by, authorised officers under section 183 of the Return to Work Act 2014.
Last updated: 27 Sep 2018

Serious injury support - Our comitment to you.pdf
Serious injury support - our commitment to you
Last updated: 05 Jul 2021

Service provider registration form
Return to work service provider registration form.
Last updated: 19 Jul 2023

Silicosis health screening in your workplace - postcard.pdf
Silicosis health screening in your workplace - postcard. Support during the silicosis health screenings.
Last updated: 09 Aug 2021

Skill Building Program 2021-22
Our skill building program provides Return to Work Coordinators and employers with free access to a variety of informative and interactive workshops.
Last updated: 22 Jun 2021

Skill building program 2022-23
Skill building program 2022-23
Last updated: 23 Jun 2022

Skill Building Workshop calendar 2020-21
Return to work skill building program, full calendar 2020-21.
Last updated: 11 Jan 2021

Skill building workshop full calendar 2020-21
Skill building workshop full calendar 2020-21. Upskill your workplace in workplace mental health and return to work.
Last updated: 22 Mar 2021

South Australian industry classifications
A detailed description of all industry classifications in South Australia.
Last updated: 09 Aug 2021

Speech pathology fee schedule - data file
This document contains speech pathology fee data for easy uploading into your system.
Last updated: 18 Jun 2024

Speech pathology fee schedule and policy
This document details the maximum fees for speech pathology services.
Last updated: 18 Jun 2024

Speech pathology fee schedule and policy
This document contains the maximum fees for speech pathology services.
Last updated: 18 Jun 2024

Speech pathology management plan
Speech Pathology Management Plan
Last updated: 12 Apr 2021

Spinal imaging in asymptomatic patients
Common radiology findings in asymptomatic patients. Estimated percentages of findings in spinal imaging.
Last updated: 12 Dec 2019

Spinal imaging in asymptomatic patients
Estimated percentage of degeneration in spinal imaging in asymptomatic patients.
Last updated: 24 Feb 2023

Summary on Measurements in Radiography RANZCR 2018.pdf
Summary paper on Measurements in Radiography by the Royal Australian and New Zealand College of Radiologists, Faculty of Clinical Radiology.
Last updated: 12 Apr 2021

Support for people diagnosed with silicosis - fact sheet.pdf
Support for people diagnosed with silicosis - fact sheet.
Last updated: 15 May 2020

Surgery Assist DL flyer

Last updated: 09 Feb 2023

Taxi drivers guide
A guide to assist employers of Taxi drivers who may be uncertain about coverage under the Return to Work Act 2014.
Last updated: 17 Jun 2024

The Back Tracker for health professionals.pdf
The Back Tracker for health professionals. Use the tool to talk to your patient about where they are at a particular point in time in their recovery and track this on the graph.
Last updated: 03 Nov 2020

The FAB Tool - Allied health physical Functional ABility recommendation template
Allied health functional capacity recommendation template
Last updated: 21 Mar 2023

The flag model
The flag model for managing common concerns.
Last updated: 02 Aug 2021

The pain cycle
The pain cycle: how avoidance of activity and mood impact the perception of pain.
Last updated: 14 Nov 2019

The Return to Work scheme and work injury support - Amharic
Information about the South Australian Return to Work scheme and work injury support in Amharic.
Last updated: 26 Jul 2017

The Return to Work scheme and work injury support - Arabic
Information about the South Australian Return to Work scheme and work injury support in Arabic.
Last updated: 26 Jul 2017

The Return to Work scheme and work injury support - Burmese
Information about the South Australian Return to Work scheme and work injury support in Burmese.
Last updated: 26 Jul 2017

The Return to Work scheme and work injury support - Chin
Information about the South Australian Return to Work scheme and work injury support in Chin.
Last updated: 01 Aug 2017

The Return to Work scheme and work injury support - Chinese
Information about the South Australian Return to Work scheme and work injury support in Chinese.
Last updated: 26 Jul 2017

The Return to Work scheme and work injury support - Dari
Information about the South Australian Return to Work scheme and work injury support in Dari.
Last updated: 01 Aug 2017

The Return to Work scheme and work injury support - Dinka
Information about the South Australian Return to Work scheme and work injury support in Dinka.
Last updated: 01 Aug 2017

The Return to Work scheme and work injury support - English
Information about the Return to Work scheme and work injury support in English.
Last updated: 26 Jul 2017

The Return to Work scheme and work injury support - French
The Return to Work scheme and work injury support in French
Last updated: 26 Jul 2017

The Return to Work scheme and work injury support - Greek
Information about the Return to Work scheme and work injury support in Greek.
Last updated: 23 Jun 2023

The Return to Work scheme and work injury support - Hindi
Information about the South Australian Return to Work scheme and work injury support in Hindi.
Last updated: 26 Jul 2017

The Return to Work scheme and work injury support - Italian
Information about the Return to Work scheme and work injury support in Italian.
Last updated: 23 Jun 2023

The Return to Work scheme and work injury support - Khmer
Information about the South Australian Return to Work scheme and work injury support in Khmer.
Last updated: 26 Jul 2017

The Return to Work scheme and work injury support - Kurdish
Information about the South Australian Return to Work scheme and work injury support in Kurdish.
Last updated: 26 Jul 2017

The Return to Work scheme and work injury support - Nepali
Information about the South Australian Return to Work scheme and work injury support in Nepali.
Last updated: 26 Jul 2017

The Return to Work scheme and work injury support - Pashto
Information about the South Australian Return to Work scheme and work injury support in Pashto.
Last updated: 26 Jul 2017

The Return to Work scheme and work injury support - Persian
Information about the South Australian Return to Work scheme and work injury support in Persian.
Last updated: 26 Jul 2017

The Return to Work scheme and work injury support - Punjabi
Information about the South Australian Return to Work scheme and work injury support in Punjabi.
Last updated: 26 Jul 2017

The Return to Work scheme and work injury support - Russian
Information about the South Australian Return to Work scheme and work injury support in Russian.
Last updated: 26 Jul 2017

The Return to Work scheme and work injury support - Serbian
Information about the Return to Work scheme and work injury support in Serbian.
Last updated: 23 Jun 2023

The Return to Work scheme and work injury support - Somali
Information about the South Australian Return to Work scheme and work injury support in Somali.
Last updated: 26 Jul 2017

The Return to Work scheme and work injury support - Spanish
Information about the South Australian Return to Work scheme and work injury support in Spanish.
Last updated: 26 Jul 2017

The Return to Work scheme and work injury support - Swahili
Information about the South Australian Return to Work scheme and work injury support in Swahili.
Last updated: 26 Jul 2017

The Return to Work scheme and work injury support - Tigrigna
Information about the South Australian Return to Work scheme and work injury support in Tigrigna.
Last updated: 26 Jul 2017

The Return to Work scheme and work injury support - Turkish
Information about the South Australian Return to Work scheme and work injury support in Turkish.
Last updated: 26 Jul 2017

The Return to Work scheme and work injury support - Vietnamese
Information about the South Australian Return to Work scheme and work injury support in Vietnamese.
Last updated: 26 Jul 2017

Train the Trainer flyer - mentally healthy workplaces
Trainer the trainer workshop flyer
Last updated: 08 Apr 2024

Transport workshop health and fatigue management

Last updated: 24 Jun 2024

User guide for installation of eWCC for Medical Director
This is a user guide for the installation of the eWCC widget into Medical Director software.
Last updated: 03 Aug 2020

What you need to know about scans, activity and pain.pdf
What you need to know about scans, activity and pain.
Last updated: 03 Nov 2020

Who is a worker
A guide to help employers and/or workers who may be uncertain about coverage under the Return to Work Act 2014
Last updated: 04 Sep 2015

Whole person impairment physical assessment report template
Compulsory whole person impairment physical assessment report template for accredited ReturnToWorkSA impairment assessors.
Last updated: 23 Jan 2024

Whole person impairment psychiatric assessment report template
Compulsory whole person impairment psychiatric assessment report template for accredited ReturnToWorkSA impairment assessors.
Last updated: 23 Jan 2024

Work capacity certificate
The work capacity certificate is an important tool for documenting a medical assessment of a patient's injury and their capacity to return to work.
Last updated: 03 Sep 2020

Work health & safety standards for self-insured employers
Work health and safety standards for self-insured employers.
Last updated: 07 Jul 2023

Work Injury Guide For Medical Practitioners
Work Injury Guide for Medical Practitioners
Last updated: 02 Sep 2022

Work injury posters for workplaces
Two types of posters to print/display in your workplace to promote the return to work coordinator role.
Last updated: 07 Apr 2020

Work placement with a host organisation
This document provides information on work training with a host organisation. It also contains a work training placement form and insurance coverage.
Last updated: 02 Aug 2021

Working Together-Web
This document sets some simple expectations between the treating medical practitioner and mobile claims staff.
Last updated: 25 Oct 2022

WPI fact sheet-Dari
Whole person impairment - fact sheet for workers - Dari
Last updated: 10 Sep 2018

Your roadmap to a mentally healthy workplace
Your roadmap to creating a mentally healthy workplace, to be used alongside the pillars model. The roadmap consists of leadership support, undertaking a stocktake, engaging your people, tapping into free tools and resources, and identifying your top priority areas for action.
Last updated: 18 Jul 2023

Your work injury insurance booklet
Work injury insurance information about insurance that protects South Australian businesses and their workers from the costs of a work injury.
Last updated: 02 Jul 2024

Covering South Australian businesses and workers from the cost of work injuries.

Personalised mobile claims management is designed to help you return to work as soon as possible.

Remaining connected with the workplace, and returning to work where possible, is an important part of your patients' recovery.

Subscribe to receive news updates about the Return to Work scheme.

Publications