We may collect and retain personal and other information about you when:

  • you access our website
  • you send us an email
  • you download and use our My Claim App, including images that you take and choose to send to us from your device i.e. receipts for reimbursement
  • you complete and submit any online form from this website
  • a third party such as your employer or a medical practitioner gives us information about you
  • we provide services to you.

There are protections built into the Return to Work Act 2014 (the Act) to safeguard the confidentiality of your personal information with some limited circumstances in which disclosures are permitted by law. We respect your privacy and are very serious about our obligation to comply with all relevant privacy legislation and the non-disclosure requirements of the Act.

This site contains links to other sites and these have their own privacy practices and policy so you will need to check these separately if you visit a linked site.

ReturnToWorkSA makes use of Google Analytics and Firebase Analytics which records and collects data related to your use of our website and online services, such as the pages you visit and transactions performed. When you use our online services, this information may be connected to other data ReturnToWorkSA holds or to which it has access. This information will be used for analysis of usage of our website and online services and in furtherance of ReturnToWorkSA’s functions under the Return to Work Act 2014.

By accessing and using this website, its online services, and My Claim App, you consent to ReturnToWorkSA collecting the above-mentioned data for the above-mentioned purposes.