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Recovery and return to work obligations

Service standard four: Ensure that a worker’s employer is made aware of, and fulfils the employer’s recovery and return to work obligations because early and effective workplace based coordination of a timely and safe return to work benefits an injured worker’s recovery.

We will provide employers with the information they need to help them to fulfil their return to work obligations.

  • Employers will be provided with assistance and advice either face-to-face, in relevant publications or on our website, to help them to understand their obligations to:
    • provide suitable employment to a worker where a dispute arises.
    • employ a Return to Work Coordinator when appropriate.
    • support a worker’s return to work.

If you do not believe our service standards have been met you can raise the issue directly with the person or agency.

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