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Help to make a claim

Service standard seven: Assist a worker in making a claim and if necessary, provide a worker with information about where the worker can access advice, advocacy services and support.

We are committed to making it easy to make a work injury claim.

  • We will provide options for notifying us of a work injury and making a claim.
  • We will provide information on other agencies that may be able to assist when we cannot. This information is available by calling 13 18 55, on our website and in written communications.

If you do not believe our service standards have been met you can raise the issue directly with the person or agency.

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