Pay your premium

If you pay less than $1,000 in premium each year, you are required to pay your premium in one annual payment, in advance.

If you pay more than $1,000 in premium each year, you are eligible to pay in 9 equal instalments or one annual payment to suit your business needs.

You may pay your premium in monthly instalments by the 7th of each month from October to June. Instalments amounts will be detailed on your tax invoice.

If you are unable to make a payment by the due date or you believe that a decision we have made in relation to your premium calculation is unreasonable, please call 13 18 55 as soon as possible to discuss the matter with us.

We accept premium payments in a number of ways:

Direct debit

If you already pay your premium by direct debit, your deductions will be automatically adjusted to reflect your current payments.

Direct debit is a low cost, convenient way to ensure that your monthly instalments are paid on time. Payments will be debited from your nominated bank account on the seventh of each month from October through to June.

To set up a direct debit, login to online services or call us on 13 18 55 with your nominated bank account details.

Credit card payment

You can pay your premium by Visa and MasterCard online or by calling 13 18 55.


Contact your financial institution to pay your premium via BPAY. Please quote biller code 9951 and your 8 digit employer registration number as the reference number found on your tax invoice.


If you are paying by cheque, please attach your employer registration number details and send to:

GPO Box 2668
Adelaide SA 5001

Please allow sufficient time for the cheque to be received and cleared by us before the due date on your premium notice.

What if I am in financial hardship?

If you have financial difficulty in making a payment by the due date, you should contact us on 13 18 55 immediately to discuss options.