Male and female office workers in a meeting.

Executive leadership

Portrait of ReturnToWorkSA Chief Executive Officer, Michael FrancisMichael Francis

Chief Executive Officer

Michael has been the CEO at ReturnToWorkSA since September 2019, prior to which he was Deputy CEO Participants and Planning Experience with the National Disability Insurance Agency.

As a Deputy CEO at the National Disability Insurance Agency Michael led service delivery operations nationally, including the local area coordinator and early childhood early intervention partner networks.

Michael has extensive experience in work injury insurance having previously spent five years with ReturnToWorkSA in the roles of General Manager Insurance and General Manager Scheme Improvement and Regulation, as well as 15 years of service delivery and leadership experience working across a range of injury prevention, rehabilitation, insurance and regulatory roles in the Queensland work injury insurance scheme.

Portrait of ReturnToWorkSA Chief Operating Officer, Insurance, Declan CollinsDeclan Collins

Chief Operating Officer, Insurance

Declan Joined ReturnToWorkSA in August 2020. He has 20 years of experience working in statutory personal injury schemes in various jurisdictions across Australia.

Prior to joining ReturnToWorkSA, Declan spent 7 year overseeing large claims management operations in Victoria, South Australia and New South Wales. He has also worked for WorkSafe Victoria in a number of different roles including Contract and Audit Manager, Director of Entitlements, Investigations Manager and Senior Prosecutor.

Portrait of ReturnToWorkSA Chief Financial Officer, Des QuirkDes Quirk

Chief Financial Officer

Des joined ReturnToWorkSA in 2013. He has more than 25 years’ experience in general insurance across a number of finance, management and company secretarial positions. At ReturnToWorkSA, Des is responsible for governance and risk, financial reporting and control and investments.

Des was previously Chief Financial Officer and Company Secretary at Elders Insurance and Financial Controller for CGU Insurance in Melbourne.

Portrait of ReturnToWorkSA Executive Leader, Technology Systems and Service, Kerryn HendyKerryn Hendy

Executive Leader, Technology Systems and Service

Kerryn joined ReturnToWorkSA in 2012 and has been leading the Technology Systems and Service team since April 2016. She is responsible for infrastructure, database and cyber security services, application development and support, business intelligence, records management and service delivery.

Kerryn has 25 years of experience in leadership roles in the health care, utilities and insurance industries.

Portrait of ReturnToWorkSA Executive Leader, People and Communications, Jas RieckJas Rieck

Executive Leader, People and Communications

Jas joined ReturnToWorkSA in 2010. She has 20 years’ experience in senior human resources roles across the defense, R&D and tertiary education sectors. Jas is responsible for human resources, work health safety and wellbeing, education and communication services.

Jas was formerly the Manager, Organisational Development at the University of Adelaide.

Portrait of ReturnToWorkSA Leader, Legal Services, John O'LoughlinJohn O'Loughlin

Leader, Legal Services

John joined ReturnToWorkSA in 2008 and has been responsible for leading the Legal Services team since July 2020.

He has more than 20 years’ experience in work injury insurance and personal injury litigation. He previously held various positions at ReturnToWorkSA including Senior Lawyer, Manager Serious Injury Unit, Project Director Scheme Reform, Director Government Relations, Director Regulation and Leader Enforcement.

Prior to joining ReturnToWorkSA, John worked in a variety of legal and claims management roles at legal firms and insurance companies.