Two people taking inside a room on a building site

Executive leadership


Portrait of Chief Executive Officer, Michael FrancisMichael Francis

Chief Executive Officer

Michael has been CEO since September 2019, prior to which he was Deputy CEO Participants and Planning Experience with the National Disability Insurance Agency (NDIS).

Michael has extensive experience in work injury insurance having previously spent five years with ReturnToWorkSA in the roles of General Manager Insurance and General Manager Scheme Improvement & Regulation, as well as six years with the Queensland workers compensation scheme as the Executive Manager.


Declan Collins

Chief Operating Officer, Insurance


Portrait of ReturnToWorkSA Chief Financial Officer, Des QuirkDes Quirk

Chief Financial Officer

Des joined ReturnToWorkSA in 2013. He has more than 25 years’ experience in general insurance across a number of finance, management and company secretarial positions. At ReturnToWorkSA, Des is responsible for governance and risk, financial reporting and control and investments.

Des was previously Chief Financial Officer and Company Secretary at Elders Insurance and Financial Controller for CGU Insurance in Melbourne.


Portrait of ReturnToWorkSA General Manager - Regulation, Julia OakleyJulia Oakley

Executive Leader, Regulation

Julia joined ReturnToWorkSA in 2011. She currently leads the government relations, insurer regulation, enforcement, scheme support and premiums functions.

Julia previously held positions as General Manager Regulation and General Manager Corporate Services at ReturnToWorkSA and was formerly Executive General Manager Business Services at Alinta Energy in South Australia.


Portrait of ReturnToWorkSA Executive Leader, Technology Systems and Service, Kerryn HendyKerryn Hendy

Executive Leader, Technology Systems and Service

Kerryn joined ReturnToWorkSA in 2012 and has been leading the Technology Systems and Service team since April 2016. She is responsible for infrastructure, database and cyber security services, application development and support, business intelligence, records management and service delivery.

Kerryn has 25 years of experience in leadership roles in the health care, utilities and insurance industries.


Portrait of ReturnToWorkSA Executive Leader, People and Communications, Jas RieckJas Rieck

Executive Leader, People and Communications

Jas joined ReturnToWorkSA in 2010. She has 20 years’ experience in senior human resources roles across the defense, R&D and tertiary education sectors. Jas is responsible for human resources, work health safety and wellbeing, education and communication services.

Jas was formerly the Manager, Organisational Development at the University of Adelaide.


Portrait of ReturnToWorkSA Leader, Legal Services, John O'LoughlinJohn O'Loughlin

Leader, Legal Services

John joined ReturnToWorkSA in 2008 and has been responsible for leading the Legal Services team since July 2020.

He has more than 20 years’ experience in work injury insurance and personal injury litigation. He previously held various positions at ReturnToWorkSA including Senior Lawyer, Manager Serious Injury Unit, Project Director Scheme Reform, Director Government Relations, Director Regulation and Leader Enforcement.

Prior to joining ReturnToWorkSA, John worked in a variety of legal and claims management roles at legal firms and insurance companies.