Return to Work scheme

COVID-19 impacts on service delivery

Face-to-face support is a key element of our overall service commitment. Unfortunately, the current COVID-19 pandemic has impacted how we can deliver our services within the Return to Work scheme.

Due to current social distancing guidelines, we are unable to provide some face-to-face services. This is only a temporary measure and we are looking at other ways we can communicate to ensure we continue to deliver a high standard of service during this time.

The Return to Work scheme provides South Australian employers and their workers with personalised, face-to-face services and support to achieve the best possible recovery and return to work outcomes in the event of a work injury.

Funded through insurance premiums paid by South Australian businesses, the Scheme protects approximately 50,000 employers and their workers from the costs associated with work injuries.

The Scheme provides personalised and evidence-based treatment, care and support to people who have been injured at work, including:

  • income support to cover loss of wages for up to two years
  • reasonable medical treatment and care for up to three years
  • return to work services like job placement and retraining for up to three years.

People with serious injuries are supported with income support to retirement age and lifetime care and support.