Assessing your injury

During an initial consultation, your doctor will assess your injury and decide what kind of treatment you need, including the frequency and duration of the treatment. They will also assess your ability to return to work. If you are likely to need time away from work, your doctor will make a recommendation on how you should return to work, for example:

  • returning to work on non-consecutive work days or on light duties
  • gradually increasing your work hours.

They may also recommend a workplace assessment to identify your return to work options.

Your doctor will provide you with a Work Capacity Certificate   (PDF, 634 KB) which you will need to provide to your claims agent. You can start the claim process before obtaining a Work Capacity Certificate from a doctor.

If you have a permanent impairment resulting from your work injury, then an impairment assessment will be undertaken.