Physiotherapist and patient talking with rehabilitation equipment in background

Electronic Work Capacity Certificate (eWCC)

The electronic Work Capacity Certificate (eWCC) is an electronic format of the Work Capacity Certificate (PDF, 634 KB) that enables doctors to quickly and efficiently certify patient capacity and prescribe treatment.

ReturnToWorkSA has partnered with Telstra Health to create an integrated solution for Medical Director, Best Practice, Genie and MedTech users, enabling access to the eWCC from within the Practice Management Software via the HealthLinks Forms Library.

Medical Director users:

UHG Widget The UHG Widget was decommissioned on 30 June 2021. The eWCC is now available in the HealthLinks Forms Library.  Medical Director version 3.16 and above will be required. A User Guide is available for Medical Director users under the Related Links. Please note the User Guide is subject to change with updates, ensure that you are utilising the latest version.

Launch Bar/ Adaptor The solution utilising the Launch Bar or Adaptor has been decommissioned. The eWCC will only be available in the HealthLinks Forms Library.

Best Practice users:

The solution utilising the Launch Bar or Adaptor has been decommissioned. The eWCC will only be available in the HealthLinks Forms Library.  Best Practice version 1.9.0 and above will be required. A User Guide is available for Best Practice users under the Related Links. Please note the User Guide is subject to change with updates, ensure that you are utilising the latest version.

Genie users:

The solution utilising the Launch Bar or Adaptor has been decommissioned. The eWCC will only be available in the HealthLinks Forms Library.  Genie version 8.8 and above will be required. A User Guide is available for Genie users under the Related Links. Please note the User Guide is subject to change with updates, ensure that you are utilising the latest version.

Medtech users:

The solution utilising the Launch Bar or Adaptor has been decommissioned. The eWCC will only be available in the HealthLinks Forms Library.  Medtech version Evolution 10.4 and above will be required. A User Guide is available for Medtech users under the Related Links. Please note the User Guide is subject to change with updates, ensure that you are utilising the latest version.

ZedMed users:

The solution utilising the Launch Bar or Adaptor has been decommissioned. Zedmed has provided an integrated solution for it's users. A User Guide will be on our website shortly.

Practices wishing to submit an eWCC using other software should contact Scheme Support on 8238 5757 or email providers@rtwsa.com.

eWCC not working?

If you are experiencing technical issues with the eWCC, please contact the Telstra Health Service Desk on 1800 952 252 or fastforms@health.telstra.com.

For information on the Work Capacity Certificate you can contact Scheme Support on 8238 5757 or providers@rtwsa.com.