Electronic Work Capacity Certificate (eWCC)

The electronic Work Capacity Certificate (eWCC) is an electronic format of the Work Capacity Certificate (PDF, 605 KB) and has been introduced into medical practices to enable doctors to quickly and efficiently certify patient capacity and prescribe treatment.

Installing the eWCC in your Practice Management Software

To install the electronic Work Capacity Certificate in your practice software, please use the eWCC Self-Installation Guide. For technical assistance please call 1300 782 097.

Medical Director users:

In addition to the eWCC adapter option, Medical Director users can install the electronic Work Capacity Certificate using a ‘widget’ located in the sidebar. For instructions, please read the User guide for installation of eWCC for Medical Director. For technical assistance please call 1300 782 097.

Using the electronic Work Capacity Certificate

The below videos are a step-by-step guide on how to complete and submit an electronic Work Capacity Certificate. Please view the relevant video to suit your practice management software.

Please note: You will need to complete a brief authentication process first time you launch a Work Capacity Certificate from your desktop. This process only has to be completed once, and it provides confirmation that submitted certificates are from registered doctors.

Best Practice

Genie

Medical Director

MedTech

Zedmed

Practices wishing to submit electronic Work Capacity Certificates using other software should contact Scheme Support on 8238 5757 or email providers@rtwsa.com.

eWCC not working?

If you are experiencing technical issues with the eWCC, please contact the UHG technical support team for the electronic Work Capacity Certificate on 1300 782 097 or service.desk@uhg.com.au.

For information on the Work Capacity Certificate you can contact Scheme Support on 8238 5757 or providers@rtwsa.com