Male and female worker on construction site

Financial incentives for early claim lodgement

Employers who make a claim within five business days of being notified by their employee that they want to lodge a claim may be eligible for a waiver of the employer excess. The employer excess is the first consecutive two weeks of the income support paid during the worker’s incapacity.

The claims agent will advise the employer if they are eligible for a waiver of the employer excess when the claim is lodged.

Making a claim can be done by calling your claims agent or 13 18 55.