Allied health

The Return to Work scheme provides workers with non-serious injuries with reasonable and necessary medical treatment and care for up to three years. Workers with serious injuries will receive lifetime medical treatment and care.

Workers may be referred to an allied health provider for treatment and support to recover from their injury and return to work and life as soon as possible.

Clinical framework

We expect all allied health professionals to deliver their services in line with the Clinical framework (PDF, 1622 KB) for the delivery of health services. This includes ensuring that:

  • workers are empowered to manage their injury
  • a biopsychosocial approach is adopted
  • goals are focused on optimising function, participation and return to work
  • treatment effectiveness is measured and demonstrated on an ongoing basis
  • treatment is based on best available research evidence.

We also expect allied health professionals to communicate and collaborate with the worker's case manager, and other treating professionals involved in a worker's treatment and recovery.

Treatment and return to work planning

In your initial consultation with the worker, it is essential that you document and provide the following information back to the referring doctor:

  • your assessment of the injury
  • your assessment of the worker's capacity to return to work, which provides information to the doctor for completing the Work Capacity Certificate
  • what kind of treatment is required
  • proposed frequency and duration of treatment.

We understand that each professional is likely to have a different treatment approach but early expectation setting with the worker, including discharge planning, is vital.