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Healthcare and treatment
(24 Jan 2025) If you are injured at work, your doctor may refer you for healthcare and treatment to manage your injury independently and return to work and life as soon as possible:
https://www.rtwsa.com/claims/recovery/healthcare-and-treatment -
Becoming self-insured
(1 Dec 2025) When you apply to become self-insured, you are applying for direct responsibility and management of all work injury claims in your workplace. There are a number of things you need to do to apply for self-insurance.
https://www.rtwsa.com/insurance/self-insurance/becoming-self-insured -
Report an injury or make a claim
(10 Jul 2024) To make a work injury claim or a workers compensation claim in South Australia call your claims agent as soon as possible EML 1800 688 825 or Gallagher Bassett 1800 774 177 Mon to Fri 8:30am to 5:00pm.
https://www.rtwsa.com/claims/when-an-injury-occurs/make-a-claim -
General enquiry
(17 Jan 2024) Use this form to send a general enquiry to ReturnToWorkSA.
https://www.rtwsa.com/about-us/how-can-we-help-you/contact-us/online-forms/general-enquiry -
Claims agent lookup
(6 Dec 2023) Use the Claims Agent Lookup to find out who your claims agent is.
https://www.rtwsa.com/insurance/insurance-with-us/claims-agent-lookup -
Vietnamese
(30 Mar 2020) Information about the Return to Work scheme in Vietnamese.
https://www.rtwsa.com/community-languages/vietnamese -
Return to work services
(7 Jul 2020) A case manager may refer a worker to a return to work service provider for specialist support to help them return to their pre-injury employer or secure new employment.
https://www.rtwsa.com/service-providers/return-to-work-services -
Self-insured employers
(5 Jun 2020) Login to our online services for self-insured employers for a fast, secure and easy way to do business with us.
https://www.rtwsa.com/online-services/self-insured-employers -
Suitable duties
(11 Mar 2022) If your injury prevents you from returning to your pre-injury position, but you have some capacity to return to work your doctor may advise that you can return to work and undertake suitable alternative duties.
https://www.rtwsa.com/claims/returning-to-work/suitable-duties -
My claim app
(4 Nov 2025) My Claim Worker App including its features and how to download.
https://www.rtwsa.com/claims/when-an-injury-occurs/my-claim-app
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Date printed: 07 May 2026
