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  1. Complaints policy - Swahili PDF (112k)

    (27 Nov 2017) ReturnToWorkSA complaints policy

    https://www.rtwsa.com/media/documents/community-languages/Complaints-policy-Swahili.pdf

  2. Complaints policy - Chinese (simplified) PDF (221k)

    (29 Nov 2017) ReturnToWorkSA complaints policy

    https://www.rtwsa.com/media/documents/community-languages/Complaints-policy-Chinese.pdf

  3. Complaints policy - Punjabi PDF (232k)

    (27 Nov 2017) ReturnToWorkSA complaints policy

    https://www.rtwsa.com/media/documents/community-languages/Complaints-policy-Punjabi.pdf

  4. IAAS Review_draft for consultation October 2024 PDF (1088k)

    (23 Oct 2024) IAAS Review_draft for consultation October 2024

    https://www.rtwsa.com/media/documents/IAAS-Review-draft-for-consultation-October-2024.pdf

  5. Actuarial Review 2022 31 December PDF (1712k)

    (23 May 2023) Scheme Actuarial Valuation as at 31 December 2022. ReturnToWorkSA. 2023 Finity Consulting Pty Limited. 10 March 2023. Mr Greg McCarthy Chair ReturnToWorkSA 400 King William Street ADELAIDE SA 5000. Dear Mr McCarthy. Scheme Actuarial Valuation as at

    https://www.rtwsa.com/media/documents/Scheme-Actuarial-Valuation-as-at-31-December-2022.pdf

  6. Return To Work Services Fee Schedule PDF (737k)

    (17 Jun 2025) Fee schedule

    https://www.rtwsa.com/media/documents/fee-schedules/return-to-work-services-fee-schedule-1-july-2025.pdf

  7. Impairment Assessment Guidelines - GEPIC Worksheet PDF (237k)

    (18 Nov 2022) Impairment Assessment Guidelines - Psychiatric Disorders GEPIC Worksheet

    https://www.rtwsa.com/media/documents/Impairment-Assessment-Guidelines-GEPIC-Worksheet-interactive.pdf

  8. ReturnToWorkSA is currently not accepting new applications to provide …

    (23 Jul 2020) ReturnToWorkSA is currently not accepting applications for return to work service providers.

    https://www.rtwsa.com/about-us/news-room/articles/returntoworksa-is-currently-not-accepting-new-applications-to-provide-return-to-work-services

  9. Whole Person Impairment NIHL assessment report template DOCX (105k)

    (2 Dec 2025) Whole person impairment assessment report template for assessors of noise induced hearing loss injuries for the Return to Work scheme

    https://www.rtwsa.com/media/documents/impairment-assessment-report-template-nihl-effective-23-september-2024-updated-IAG.docx

  10. A message to Coordinators from Michael Francis

    (29 Nov 2019) As a trained Return to Work Coordinator, Michael understands the importance of the Return to Work Coordinator role in supporting the recovery and return to work of workers and has a personal message to all Coordinators.

    https://www.rtwsa.com/insurance/return-to-work-coordinators/workplace-advisory-services/a-message-to-coordinators-from-michael-francis

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