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  1. Lucinda's recovery and return to work story

    (19 Jun 2023) Video transcript for 'Lucinda's recovery and return to work story'.

    https://www.rtwsa.com/media/video-transcripts/lucindas-recovery-and-return-to-work-story

  2. Bushfires and mental health supports

    (17 Jan 2020) The South Australian community is being severely impacted by the devastating effects of bushfires, with loss of life, property and businesses. These events significantly impact the health and wellbeing of communities, and individuals can experience

    https://www.rtwsa.com/about-us/news-room/articles/bushfires-and-mental-health-supports

  3. Continuous improvement

    (30 Jun 2015) Our tenth service standard talks about the avenues we have for providing feedback or making complaints, and what can be expected as a response.

    https://www.rtwsa.com/about-us/returntoworksa/our-service-commitments/continuous-improvement

  4. People are returning to work sooner

    (27 Apr 2023) A record number of people injured at work are returning to work and life sooner after their injury as a result of improved and earlier support by ReturnToWorkSA and our claims agents.

    https://www.rtwsa.com/about-us/news-room/articles/people-are-returning-to-work-sooner

  5. Audiology Data File XLSX (14k)

    (22 Jun 2026) Audiology fee schedule data file

    https://www.rtwsa.com/media/documents/fee-schedules/Audiology-Data-File-1-July-2026.XLSX

  6. Consultation - Standards and guidance notes

    (12 Feb 2025) Consultation page for draft IM standards and guidance notes

    https://www.rtwsa.com/insurance/self-insurance/consultation-injury-management-standards-and-guidelines

  7. Effective communication

    (30 Jun 2015) Service standard eight talks about how we will provide information and services in people's preferred language and format and in a way that is respectful to a person's cultural beliefs and values.

    https://www.rtwsa.com/about-us/returntoworksa/our-service-commitments/effective-communication

  8. Welcome to our new home page

    (16 Jan 2020) Our home page has been redesigned so that our key customers can more easily find the information that they need.

    https://www.rtwsa.com/about-us/news-room/articles/welcome-to-our-new-home-page

  9. Early and timely assistance

    (9 Jun 2020) Our second service standard talks about how we will ensure that early and timely intervention occurs to improve recovery and return to work outcomes for workers.

    https://www.rtwsa.com/about-us/returntoworksa/our-service-commitments/early-and-timely-assistance

  10. Lodging a claim is now easier than ever

    (8 Dec 2025) We’ve introduced online claim lodgement for South Australian workers, giving them a faster, easier way to lodge claims alongside traditional methods. Since July 2025, most workers and employers have rated the process highly, reinforcing our

    https://www.rtwsa.com/about-us/news-room/articles/lodging-a-claim-is-now-easier-than-ever

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