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  1. Key premium dates

    (3 Jun 2025) Key dates for employers to complete their employer remuneration return.

    https://www.rtwsa.com/insurance/insurance-with-us/employer-remuneration-return/key-premium-dates

  2. Personalised service

    (9 Jun 2017) Our fifth service standard is about treating workers and employers fairly and with integrity, respect and courtesy, as well as complying with stated timeframes.

    https://www.rtwsa.com/about-us/returntoworksa/our-service-commitments/personalised-service

  3. Personalised claims management

    (11 Mar 2022) Our claims agents, EML and Gallagher Bassett, will provide early assistance and personalised service that takes into consideration the specific circumstances of you and your employer.

    https://www.rtwsa.com/claims/when-an-injury-occurs/personalised-case-management

  4. Industry classifications and rates

    (4 Jun 2025) We use an industry based classification system to assign an appropriate classification for each employer location, based on predominant business activity. This system is called the South Australian Industry Classification (SAIC) system.

    https://www.rtwsa.com/insurance/insurance-with-us/premium-calculations/industry-classifications-and-rates

  5. Respecting privacy

    (30 Jun 2015) Our seventh service standard outlines how we will respect and maintain confidentiality and privacy in accordance with any legislative requirements.

    https://www.rtwsa.com/about-us/returntoworksa/our-service-commitments/respecting-privacy

  6. What is remuneration?

    (2 Jul 2025) Remuneration includes all amounts paid or payable to or for the benefit of a worker during a premium period. It is not just wages or salary that you need to include in your employer remuneration return.

    https://www.rtwsa.com/insurance/insurance-with-us/employer-remuneration-return/what-is-remuneration

  7. Authority to obtain information form

    (18 Mar 2020) Authority to obtain information form in various languages.

    https://www.rtwsa.com/community-languages/authority-to-obtain-information-form

  8. Other: fraud and non-compliance referral form

    (17 Jan 2024) Other: fraud and non-compliance referral form

    https://www.rtwsa.com/about-us/how-can-we-help-you/contact-us/online-forms/other

  9. Online claim lodgement is here

    (1 Oct 2024) News item regarding online claim lodgement. Article in October eNews 2024.

    https://www.rtwsa.com/about-us/news-room/articles/online-claim-lodgement-is-here

  10. Average Premium Rate for 2022-23

    (17 Jun 2022) The Average Premium Rate (APR) for 2022-23 is 1.80%. This reflects a rise of 5.9% from the 2021/2022 rate of 1.70%.

    https://www.rtwsa.com/about-us/news-room/articles/average-premium-rate-for-20222023

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