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  1. Who is a worker?

    (27 Apr 2026) This page provides information on the definition of a worker for work injury insurance purposes under the Return To Work scheme in South Australia.

    https://www.rtwsa.com/insurance/insurance-with-us/employer-remuneration-return/who-is-a-worker

  2. Silicosis support

    (31 Jan 2020) Silicosis support

    https://www.rtwsa.com/about-us/news-room/articles/silicosis-support

  3. Our complaints policy

    (25 Nov 2019) This page outlines our complaints policy if you believe we have not met one of our service standards.

    https://www.rtwsa.com/about-us/returntoworksa/our-service-commitments/complaints-process

  4. Health benefits of work

    (17 Oct 2022) The health benefits of work including physical exercise, social contact, daily structure and financial security.

    https://www.rtwsa.com/claims/returning-to-work/the-health-benefits-of-work

  5. Report an injury or make a claim

    (10 Jul 2024) To make a work injury claim or a workers compensation claim in South Australia call your claims agent as soon as possible EML 1800 688 825 or Gallagher Bassett 1800 774 177 Mon to Fri 8:30am to 5:00pm.

    https://www.rtwsa.com/claims/when-an-injury-occurs/report-an-injury

  6. Safety: every job, every day

    (30 Sep 2025) 1 October 2025. Throughout October, we’re supporting Safe Work Australia’s call for every workplace to prioritise 'safety: every job, every day'. In the 2024 financial year, ReturnToWorkSA accepted 13,821 claims, which works out to be an average

    https://www.rtwsa.com/about-us/news-room/articles/safety-every-job,-every-day

  7. Resources

    (18 Aug 2022) Regional travel for return to work service providers may be approved when the appropriate place to deliver a service is located in one of the approved regional postcodes.

    https://www.rtwsa.com/service-providers/return-to-work-services/regional-travel

  8. Festive season operating hours

    (5 Dec 2025) Festive season operating hours for 2025

    https://www.rtwsa.com/about-us/news-room/articles/festive-season-operating-hours

  9. Payment and invoicing

    (23 Jul 2025) We pay medical, allied health and return work service providers electronically. Please ensure all invoices are completed in accordance with our invoice standards.

    https://www.rtwsa.com/service-providers/provider-registration-and-payments/payment-and-invoicing

  10. Service providers

    (23 Jun 2023) ReturnToWorkSA pays for reasonable and necessary health and return to work services provided to people who have been injured at work to help them recover from their injury and return to work as soon as possible

    https://www.rtwsa.com/?a=597

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