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  1. Retro-paid loss arrangement

    (14 Mar 2024) Retro-Paid Loss (RPL) provides an opportunity for large employers with good injury management and safety to benefit from reduced premiums. Employers with little to no claims costs can experience greater discounts than under the ReturnToWorkSA

    https://www.rtwsa.com/insurance/insurance-with-us/retro-paid-loss-agreement

  2. Payment and invoicing

    (23 Jul 2025) We pay medical, allied health and return work service providers electronically. Please ensure all invoices are completed in accordance with our invoice standards.

    https://www.rtwsa.com/service-providers/provider-registration-and-payments/payment-and-invoicing

  3. Assessing your injury

    (10 Mar 2022) Before you submit a claim to receive financial support to cover medical treatment, care and support for your work injury, you will need to have your injury assessed by a doctor.

    https://www.rtwsa.com/claims/when-an-injury-occurs/assessing-the-injury

  4. ReCONNECT podcasts

    (14 Nov 2018) Our podcast series outlines the different aspects of ReCONNECT and the relevant services that can support people transition to life beyond a work injury claim.

    https://www.rtwsa.com/claims/returning-to-work/reconnect/podcasts

  5. Healthy Workplaces Service

    (27 Feb 2023) Video transcript for 'Healthy Workplaces Service'.

    https://www.rtwsa.com/media/video-transcripts/healthy-workplaces-service

  6. Clinical support services

    (5 Jun 2024) clinical support services for treating medical practitioners

    https://www.rtwsa.com/service-providers/medical-practitioners/clinical-support-services

  7. Forms

    (7 Apr 2020) ReturnToWorkSA requires these forms to be used when requesting relevant outcome payments.

    https://www.rtwsa.com/service-providers/return-to-work-services/forms

  8. Company directors

    (19 Aug 2025) This page explains remuneration paid to company directors.

    https://www.rtwsa.com/insurance/insurance-with-us/employer-remuneration-return/company-directors

  9. FAQ - Managing Psychological Claims PDF (109k)

    (11 Dec 2025) FAQ - Managing psychological claim

    https://www.rtwsa.com/media/documents/FAQ-Psych-Claims.pdf

  10. Support services for your patient

    (28 Nov 2024) An overview of support services available to work injured patients and how a treating medical practitioner can assist in accessing them.

    https://www.rtwsa.com/service-providers/medical-practitioners/supports-for-your-worker

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