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  1. Work fatalities

    (11 Mar 2022) In the event of a compensable workplace fatality, we will provide financial support and assistance to dependent family members.

    https://www.rtwsa.com/claims/when-an-injury-occurs/work-fatalities

  2. Your claims agent

    (30 Mar 2020) EML and Gallagher Bassett are appointed as South Australia’s claims agents for the Return to Work scheme.

    https://www.rtwsa.com/insurance/insurance-with-us/your-claims-agent

  3. Determining your claim

    (6 Jun 2022) The process of determining a work injury insurance claim.

    https://www.rtwsa.com/claims/when-an-injury-occurs/determining-your-claim

  4. Maintain your cover

    (7 Nov 2022) It is important to keep your insurance details up to date. If there are changes to your business details please let us know within 14 days.

    https://www.rtwsa.com/insurance/insurance-with-us/maintain-your-cover

  5. GLA:D® pilot program

    (30 Oct 2025) Information for providers about the GLA:D pilot program

    https://www.rtwsa.com/service-providers/allied-health/physiotherapists/glad-pilot-program

  6. Workplace education

    (16 Sep 2024) In order to achieve good recovery and return to work outcomes, mangers and leaders, co-workers and teammates all need to play a supportive role.

    https://www.rtwsa.com/insurance/return-to-work-coordinators/workplace-education

  7. Businesses using labour supply

    (2 Dec 2024) Businesses using labour supply (labour hire) entities must ensure the business they have engaged is registered with ReturnToWorkSA.

    https://www.rtwsa.com/insurance/insurance-with-us/businesses-using-labour-supply

  8. Retro-paid loss arrangement

    (14 Mar 2024) Retro-Paid Loss (RPL) provides an opportunity for large employers with good injury management and safety to benefit from reduced premiums. Employers with little to no claims costs can experience greater discounts than under the ReturnToWorkSA

    https://www.rtwsa.com/insurance/insurance-with-us/retro-paid-loss-agreement

  9. Online services FAQs for employers

    (31 Mar 2025) Online services FAQs for employers

    https://www.rtwsa.com/online-services/for-employers/online-services-faqs-for-employers

  10. Assessing your injury

    (10 Mar 2022) Before you submit a claim to receive financial support to cover medical treatment, care and support for your work injury, you will need to have your injury assessed by a doctor.

    https://www.rtwsa.com/claims/when-an-injury-occurs/assessing-the-injury

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