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Report an injury or make a claim
(10 Jul 2024) To make a work injury claim or a workers compensation claim in South Australia call your claims agent as soon as possible EML 1800 688 825 or Gallagher Bassett 1800 774 177 Mon to Fri 8:30am to 5:00pm.
https://www.rtwsa.com/claims/when-an-injury-occurs/make-a-claim -
General enquiry
(17 Jan 2024) Use this form to send a general enquiry to ReturnToWorkSA.
https://www.rtwsa.com/about-us/how-can-we-help-you/contact-us/online-forms/general-enquiry -
Claims agent lookup
(6 Dec 2023) Use the Claims Agent Lookup to find out who your claims agent is.
https://www.rtwsa.com/insurance/insurance-with-us/claims-agent-lookup -
Vietnamese
(30 Mar 2020) Information about the Return to Work scheme in Vietnamese.
https://www.rtwsa.com/community-languages/vietnamese -
Return to work services
(7 Jul 2020) A case manager may refer a worker to a return to work service provider for specialist support to help them return to their pre-injury employer or secure new employment.
https://www.rtwsa.com/service-providers/return-to-work-services -
Self-insured employers
(5 Jun 2020) Login to our online services for self-insured employers for a fast, secure and easy way to do business with us.
https://www.rtwsa.com/online-services/self-insured-employers -
Suitable duties
(11 Mar 2022) If your injury prevents you from returning to your pre-injury position, but you have some capacity to return to work your doctor may advise that you can return to work and undertake suitable alternative duties.
https://www.rtwsa.com/claims/returning-to-work/suitable-duties -
Becoming self-insured
(1 Dec 2025) When you apply to become self-insured, you are applying for direct responsibility and management of all work injury claims in your workplace. There are a number of things you need to do to apply for self-insurance.
https://www.rtwsa.com/insurance/self-insurance/becoming-self-insured -
Forms
(27 Oct 2015) A list of ReturnToWorkSA forms, sorted in alphabetical order.
https://www.rtwsa.com/publications/forms -
eNews
(16 Oct 2020) ReturnToWorkSA general news announcements.
https://www.rtwsa.com/about-us/news-room/enews
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Date printed: 25 Jun 2026
