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  1. Your right to be supported

    (30 Jun 2015) Our eleventh service standards outlines how we will recognise the right of a worker or an employer to be supported by another person and to be represented by a union, advocate or lawyer.

    https://www.rtwsa.com/about-us/returntoworksa/our-service-commitments/your-right-to-be-supported

  2. Creating a mentally healthy workplace

    (21 Jan 2026) Information for businesses about how to create a mentally healthy workplace, pillars of a mentally healthy workplace and the critical success factors.

    https://www.rtwsa.com/insurance/injury-prevention/mentally-healthy-workplaces/creating-and-maintaining-a-mentally-healthy-workplace

  3. Interpreting and translating policy

    (5 Mar 2020) Policy for self-insured employers and providers who are required to use a translator or interpreter to communicate with a client, or someone who is deaf or has a hearing impairment.

    https://www.rtwsa.com/access-and-equity/interpreting-and-translating-policy

  4. Our complaints policy

    (25 Nov 2019) This page outlines our complaints policy if you believe we have not met one of our service standards.

    https://www.rtwsa.com/about-us/returntoworksa/our-service-commitments/complaints-process

  5. Rating arthritis

    (6 Jun 2022) How to rate arthritis when undertaking an impairment assessment under the Return to Work scheme.

    https://www.rtwsa.com/service-providers/assessment-services/impairment-assessment/rating-arthritis

  6. Information for young workers

    (2 Jan 2019) Page of resources available to young workers.

    https://www.rtwsa.com/insurance/injury-prevention/young-workers/information-and-resources-for-young-workers

  7. Working with the treating team

    (23 Feb 2023) It is vital that the treating team communicate given the importance of adopting a biopsychosocial approach. Management plans represent a great opportunity to communicate this information to other important stakeholders

    https://www.rtwsa.com/service-providers/medical-practitioners/pain-management/working-with-the-treating-team

  8. ReSkilling program - David and Damien's experience

    (28 Feb 2023) Video transcript for 'ReSkilling program - David and Damien's experience'.

    https://www.rtwsa.com/media/video-transcripts/reskilling-program-david-and-damiens-experience

  9. Impairment assessor news and resources

    (3 Dec 2025) A central source of news and resources for accredited Whole Person Impairment Assessors to deliver services consistent with the Impairment Assessment Guidelines, the Accreditation Scheme and the Return to Work Act 2014.

    https://www.rtwsa.com/service-providers/assessment-services/impairment-assessment/impairment-assessor-news-and-resources

  10. Recovery and return to work

    (30 Jun 2015) Our first service standard is viewing a worker's recovery and return to work as the primary goal if a worker is injured while at work.

    https://www.rtwsa.com/about-us/returntoworksa/our-service-commitments/recovery-and-return-to-work

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