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  1. Your claims agent

    (30 Mar 2020) EML and Gallagher Bassett are appointed as South Australia’s claims agents for the Return to Work scheme.

    https://www.rtwsa.com/insurance/insurance-with-us/your-claims-agent

  2. Maintain your cover

    (7 Nov 2022) It is important to keep your insurance details up to date. If there are changes to your business details please let us know within 14 days.

    https://www.rtwsa.com/insurance/insurance-with-us/maintain-your-cover

  3. Assessing your injury

    (10 Mar 2022) Before you submit a claim to receive financial support to cover medical treatment, care and support for your work injury, you will need to have your injury assessed by a doctor.

    https://www.rtwsa.com/claims/when-an-injury-occurs/assessing-the-injury

  4. Forms

    (7 Apr 2020) ReturnToWorkSA requires these forms to be used when requesting relevant outcome payments.

    https://www.rtwsa.com/service-providers/return-to-work-services/forms

  5. Retro-paid loss arrangement

    (14 Mar 2024) Retro-Paid Loss (RPL) provides an opportunity for large employers with good injury management and safety to benefit from reduced premiums. Employers with little to no claims costs can experience greater discounts than under the ReturnToWorkSA

    https://www.rtwsa.com/insurance/insurance-with-us/retro-paid-loss-agreement

  6. Healthy Workplaces Service

    (21 Oct 2022) Our Healthy Workplace Advisor supports and mentors employers from industries at higher risk of work injuries to develop and embed sustainable health and wellbeing initiatives and practices into their workplace.

    https://www.rtwsa.com/insurance/injury-prevention/healthy-workplaces-service

  7. Executive leadership

    (5 May 2025) The Executive Leadership Team is responsible for leading ReturnToWorkSA and to deliver on our vision and goals guided by our corporate values of integrity, achievement, respect and professional excellence.

    https://www.rtwsa.com/about-us/returntoworksa/executive-leadership

  8. Employer remuneration return

    (2 Jul 2025) To help us to accurately calculate your insurance premium you need to provide us with an employer remuneration return by 15 September each year.

    https://www.rtwsa.com/insurance/insurance-with-us/employer-remuneration-return

  9. Report an injury or make a claim

    (10 Jul 2024) To make a work injury claim or a workers compensation claim in South Australia call your claims agent as soon as possible EML 1800 688 825 or Gallagher Bassett 1800 774 177 Mon to Fri 8:30am to 5:00pm.

    https://www.rtwsa.com/claims/when-an-injury-occurs/make-a-claim

  10. Forms

    (27 Oct 2015) A list of ReturnToWorkSA forms, sorted in alphabetical order.

    https://www.rtwsa.com/publications/forms

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