Work Capacity Certificate

(10 Feb 2025) Information on what the work capacity certificate is, how it is to be used and who can complete it. Information on the Nurse Practitioner Capacity Certificate. Links to the electronic work capacity certificate and the health benefits of work.

Payment and invoicing

(23 Jul 2025) We pay medical, allied health and return work service providers electronically. Please ensure all invoices are completed in accordance with our invoice standards.

Resources

(18 Aug 2022) Regional travel for return to work service providers may be approved when the appropriate place to deliver a service is located in one of the approved regional postcodes.

Explain pain

(19 Oct 2022) Pain can be complex and can be present, absent, increased or decreased depending upon a variety of factors in addition to what might be going on in the tissues of the body.

Performance Monitoring

(30 Aug 2022) Return to Work Service Providers are important in supporting recovery and return to work. Performance monitoring is utilised by ReturnToWorkSA to support durable, desirable and affordable scheme outcomes where return to work services are required.

Impairment assessor news and resources

(26 Mar 2026) A central source of news and resources for accredited Whole Person Impairment Assessors to deliver services consistent with the Impairment Assessment Guidelines, the Accreditation Scheme and the Return to Work Act 2014.

Submitting an invoice

(14 Aug 2025) Quick guide to submitting an invoice to ReturnToWorkSA for medical providers.

Pain management tools

(13 Oct 2023) There are multiple tools available to assist health practitioners manage patients with a chronic or persistent pain problem.

Occupational Therapy

(5 Dec 2025) Helping our seriously injured workers regain independence through specialised assessments and tailored support. ReturnToWorkSA has created a Register of Occupational Therapists to connect claims officers with professionals who have the skills and

Whole Person Impairment Assessors list