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Our complaints policy
(25 Nov 2019) This page outlines our complaints policy if you believe we have not met one of our service standards.
https://www.rtwsa.com/about-us/returntoworksa/our-service-commitments/complaints-process -
Safety: every job, every day
(30 Sep 2025) 1 October 2025. Throughout October, we’re supporting Safe Work Australia’s call for every workplace to prioritise 'safety: every job, every day'. In the 2024 financial year, ReturnToWorkSA accepted 13,821 claims, which works out to be an average
https://www.rtwsa.com/about-us/news-room/articles/safety-every-job,-every-day -
Festive season operating hours
(5 Dec 2025) Festive season operating hours for 2025
https://www.rtwsa.com/about-us/news-room/articles/festive-season-operating-hours -
Fees and charges
(25 Jun 2025) This page details the fees and charges applicable to Freedom of Information requests.
https://www.rtwsa.com/about-us/how-can-we-help-you/accessing-information/fees-and-charges -
Current vacancies
(23 Dec 2014) Join us and experience a workplace culture that rewards your contributions and provides the development and training to help you reach your potential.
https://www.rtwsa.com/about-us/returntoworksa/careers/vacancies -
Festive season business hours
(17 Dec 2024) Business hours for the upcoming Christmas and New Year period
https://www.rtwsa.com/about-us/news-room/articles/festive-season-business-hours -
General enquiries
(1 Oct 2015)
https://www.rtwsa.com/about-us/contact-us2/general-enquiries -
Apply for review of a decision
(23 Nov 2022) At ReturnToWorkSA, we aim to minimise applications for review of decisions so the focus remains on what's important; recovering from an injury and returning to work.
https://www.rtwsa.com/about-us/how-can-we-help-you/apply-for-review-of-a-decision -
Complaints
(13 Apr 2018) Was this information helpful? Your feedback helps us to improve this website. Yes. Somewhat. No. Would you like to provide further feedback on this website? Provide further feedback. How can we improve this website? How can we improve. User
https://www.rtwsa.com/about-us/how-can-we-help-you/complaints -
Thank you
(5 Feb 2015) Thanks you for subscribing to ReturnToWorkSA's eNews.
https://www.rtwsa.com/about-us/news-room/subscribe/thank-you
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Date printed: 25 Jun 2026
