Section 5 Description Text
The best way to make sure that your system is adding value to your business and making sure it is running as efficiently and effectively as possible is to regularly review and evaluate it.
Most businesses recognise the need to have an injury management (IM) management system. Businesses are aware that they are obliged to provide duties for injured workers and to assist with the claims and return to work process. Having a set of policies and procedures in place does not mean that you are achieving this purpose or that the procedures are used or are relevant to your organisation. This can leave the business vulnerable to employee injuries, increased costs, lost production, high staff turnover and even prosecution.
Much like any other aspect of running the business it is important that you set goals and targets for your injury management system and that you set some indicators (KPIs) that you can evaluate periodically to ensure you are on track to reach your business goals.
These goals and KPIs are an invaluable tool for management to assess business performance and provide resources and guidance in areas where it is required. This targeted intervention will minimise wastage and ensure efficient systems of work.
It is also important that you periodically check your procedures and practices to make sure that they have kept up with any changes to your business or personnel as well as any government regulations and Acts. It is always worthwhile checking whether you are doing what you say you are going to do and to adjust your system or employee practices as required when you are not.
Date printed: 16 Dec 2025
