876732
Injury management self audit tool results
1 - Management Commitment
Results
You have a robust, effective and proven system and your managers are invested in injury management. You devote sufficient time and resources into injury management and you have an engaged workforce.
Next steps
- Regularly review your system to ensure its currency and effectiveness.
- Keep managers engaged in the process by regular recognition of their efforts.
- Make sure the return to work coordinator is keeping up with his or her jobs and has enough time to do them effectively.
2 - Consultation
Results
You have a proven effective consultation process which is utilised throughout the business. You consult with your workers on a regular basis and include them in all decisions that may affect them.
Next steps
- Regularly review your consultative mechanisms to ensure currency and effectiveness.
- Make sure you continue to engage your workforce and adapt your system to any changes.
- Periodically test (e.g. survey) your workplace to confirm that the workforce feels that they are consulted effectively.
3 - Training and Education
Results
Your workforce has all of the training requirements met and you keep excellent records of all skills, knowledge and training for the workforce. You regularly review the training needs for the workforce and your induction program covers all required policies and behavioural requirements.
Next steps
- Regularly review your system to ensure its currency and effectiveness
- Regularly interrogate the system to ensure that what is being trained is what is being done (i.e. are workers doing what they have been trained to do?)
4 - Early Intervention and Return to Work
Results
You have a successful and embedded early intervention and return to work system. You have a clear line of responsibility in the business and your supervisors and workers are fully trained in their roles and responsibilities. You have a strong relationship with a nearby medical clinic (where possible).
Next steps
- Regularly review your system to ensure its currency and effectiveness.
- Regularly interrogate the system to ensure that everyone is aware of and is performing their roles within the system. This is especially important where there are new supervisors and staff.
5 - Document, Report and Improve
Results
You have a successful and embedded early intervention and return to work system. You have an effective document control system in place. You set goals, targets and KPIs and regularly report on and review them. You have a formal system of internal audit and you properly analyse trends and performance. You maintain detailed records and utilise corrective action plans to address required activity.
Next steps
- Regularly review your system to ensure its currency and effectiveness.
- Regularly interrogate the system to ensure that what you want done is being done (i.e. are we doing what we say we will do and if not why not?).
Need more help?
Email injuryprevention@rtwsa.com for questions about this self-assessment or for assistance with management systems development.
Email coordinators@rtwsa.com for information about the role of a return to work coordinator and certificate training.
Claims agents
EML
Phone: 08 8127 1100
Toll free: 1800 688 825
Fax: 08 8127 1200
info@eml.com.au
www.eml.com.au
GPO Box 2575 Adelaide SA 5001
Gallagher Bassett
Phone: 08 8177 8450
Toll free: 1800 774 177
Fax: 08 8177 8451
GBAUSouthAustraliaReception@gbtpa.com.au
www.gallagherbassett.com.au
GPO Box 1772 Adelaide SA 5001