ReturnToWorkSA providing support to SA businesses during COVID-19 health crisis

(17 April 2020) ReturnToWorkSA is working with South Australian businesses and their workers to provide support during the COVID-19 health crisis.

ReturnToWorkSA CEO Michael Francis said, “We are here to support SA businesses to maintain their work injury insurance cover during this health crisis.

“Over 200 businesses have already contacted ReturnToWorkSA to have their premium for 2019-20 adjusted, and premium reductions of just under one million dollars have already been processed to date,” Mr Francis said.

“Our flexible premium model for work injury insurance means that businesses can advise us at any time of a change in remuneration paid to their workers, resulting in an immediate premium adjustment.

“This ensures that businesses that have had to close, or reduce staff and operations, are able to maintain their work injury insurance cover at a reduced cost. Payment arrangements and extensions are also readily available.”

Mr Francis said to further support SA businesses, the ReturnToWorkSA Board has decided that the average premium rate will be maintained at 1.65% for 2020-21.

“Although there is significant pressure to increase premiums due to increased claim numbers and duration in recent years, the Board has decided to hold the current rate given economic circumstances,” Mr Francis said.

ReturnToWorkSA continues to maintain a strong focus on effective claims management, with its claims agents continuing to actively support injured workers using digital alternatives to face to face services.

“We continue to have a strong focus on recovery and return to work, and have moved quickly to implement telehealth fees and services so that injured workers can continue to receive essential medical and allied health support,” Mr Francis said.

ReturnToWorkSA customers are encouraged to contact ReturnToWorkSA on 13 18 55 or to discuss the support available for their business.