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Consultation on noise-induced hearing loss in the Return to Work scheme

Since 2018, noise-induced hearing loss (NIHL) claims and costs in the Return to Work scheme have significantly changed.

ReturnToWorkSA undertook a strategic review, engaging with with stakeholders to explore opportunities for improvement. The aim of the consultation was to:

  • reduce the risk of work-related NIHL for workers and employers
  • improve NIHL services and support for injured workers, including addressing barriers to accessing services and making a claim
  • streamline the management of NIHL claims
  • lower the number of disputes related to NIHL claims
  • improve forecasting of scheme performance and liabilities.

The consultation process

Stakeholders were invited to review and provide feedback on the Consultation Brief. The consultation opened for eight weeks and closed on Wednesday 9 April 2025.

Stakeholders either completed an online survey, downloaded the survey and emailed their response or submitted feedback directly.

ReturnToWorkSA acknowledges the contribution of the Minister's Advisory Committe, who provided guidance and feedback throughout the consultation.

NIHL review

The NIHL review has been finalised and is available.

If you have any questions, please contact stakeholderrelations@rtwsa.com.

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