Employer's help
Common questions
From July 2019, you can choose to have your premium calculated using the actual remuneration you paid your workers in....
Yes. If a director does not receive remuneration, you still need to include their details in your employer remuneration return.
Declare....
During the annual employer remuneration return submission period (usually from early July to 30 September), you can change whether your....
If you have chosen to have your premium based on actual remuneration, you will not be asked to provide estimated....
Provide the total number of workers you employed in South Australia at all locations during the previous financial year whose....
Select the ‘Make a claim or report an injury’ button and follow the prompts from the main screen or the....
Yes. You can call your claims agent to start the claim process over the phone. Use the claims agent....
Click the ‘My claims’ button under the Claims menu.
....The fastest way to receive your premium refund is to provide EFT banking details.
If you haven’t already provided EFT banking....
Remuneration is defined as payments made to or for the benefit of a worker, but....
If there is an error in the actual remuneration you have provided in your employer remuneration return, you can update....
You can use our online services on tablets and smart phones such as iPad, iPhone, Android.
....You can change your password when logged in to online services.
- Click on the....
You currently can’t customise your view.
Your view is based on your user profile.
Our online services are device responsive, so your....
Our online services work best in the latest versions of Firefox, Chrome, Safari and Edge.
You may experience issues if using....
Some user accounts are connected to more than one organisation.
You don’t need a separate login for each organisation.
If your user....
Yes. You can reset your password from the online services login screen by clicking ‘Forgot password’.
....
- If you are on ‘My home page’, click the ‘Add organisation link’ button OR click on the down....
- If you are on ‘My home page’, click the ‘Update my profile’ button OR click on the down....
To remove an organisation from your account, click on “modify my access” and select “cancel access”, then submit.
....To remove/delete your account, please call us on 13 18 55 between 8:30am and 5:00pm Monday to Friday or email....
Still need help?
If you require assistance or have any feedback please contact us.
Call us on 13 18 55 between 8:30am - 5:00pm Monday to Friday or email info@rtwsa.com.