How do I search for an invoice/invoices?

  1. Click on the ‘Invoice search’ button on the home page OR go to Search / Invoices in the top menu.
  2. Search by:
    • Invoice or ePay reference AND/OR
    • Invoice status AND/OR
    • History (up to the last 90 days)

    Invoice search screen

Note: you may use the Advanced search and also search by:

  • Invoice date range
  • Date of service
  • Paid date range (up to a maximum of 3 months)
    Note: by using the date selector you can search up to the past 3 months.
    To search further back in time you need to manually type in the dates into the date fields, noting that the date range can only be a maximum of 3 months apart.
  • Provider
  • Agent name
  • Claim no.
  • Claimant name.

Invoice search advanced screen

Still need help?

If you require assistance or have any feedback please contact us.

Call us on 13 18 55 between 8:30am - 5:00pm Monday to Friday or email info@rtwsa.com.