Electronic work capacity certificate (eWCC)

From 1 January 2017, ReturnToWorkSA will only accept the Work Capacity Certificate. This means that from this date, you can no longer use and submit a WorkCover Medical Certificate when certifying any work-injured patients.

The Work Capacity Certificate can be submitted in electronic (eWCC), editable PDF (PDF, 603 KB) and hard copy formats. To order hard copies, please contact us on 13 18 55 or email info@rtwsa.com.

What is the electronic Work Capacity Certificate (eWCC)?

The electronic Work Capacity Certificate (eWCC) is an electronic format of the Work Capacity Certificate (PDF, 603 KB) and has been introduced into medical practices to enable doctors to quickly and efficiently certify patient capacity and prescribe treatment.

How do we install the eWCC in our Practice Management Software?

To install the electronic Work Capacity Certificate in your practice software, please use the eWCC Self-Installation Guide. For technical assistance please call 1300 782 097.

Medical Director users:

In addition to the eWCC adapter option, Medical Director users can install the electronic Work Capacity Certificate using a ‘widget’ located in the sidebar. For instructions, please read the User guide for installation of eWCC for Medical Director. For technical assistance please call 1300 782 097.

How is the electronic Work Capacity Certificate used?

The below videos are a step-by-step guide on how to complete and submit an electronic Work Capacity Certificate. Please view the relevant video to suit your practice management software.

Please note: You will need to complete a brief authentication process first time you launch a Work Capacity Certificate from your desktop. This process only has to be completed once, and it provides confirmation that submitted certificates are from registered doctors.

Best Practice

Genie

Medical Director

MedTech

Zedmed

Practices wishing to submit electronic Work Capacity Certificates using other software should contact the GP Helpline on 1800 180 545 or email gphelpline@rtwsa.com.