NewAccess program

NewAccess is available to anyone 16+ years who may need some support. For more information or to speak to a trained NewAccess Coach, call 1800 010 630 or refer yourself today.

NewAccess is a program developed by beyondblue that is a free and confidential support service to help you tackle day-to-day pressures.

A NewAccess Coach, specially trained and experienced, will support you in setting practical goals that will get you back on track.

The program offers six free coaching sessions and appointments can occur over the phone or face to face.

NewAccess Coaches will help guide you through your tailored plan. They are also well connected and can point you in the right direction of other supporting groups such as employment, financial, education, housing and more.

Is this program right for me?

On average, 1 in 5 women and 1 in 8 men will experience some level of depression and 1 in 3 women and 1 in 5 men will experience anxiety during their lifetime.

If any of the following are causing you to feel sad, moody, angry or unable to concentrate or sleep, then this service could be right for you:

  • Work injury, stress or uncertainty
  • Change in living arrangements
  • New parent worries
  • Family problems
  • Health concerns or uncertainty
  • Long-term isolation or loneliness
  • Financial worries or instability.

"After my first meeting, I felt relieved, and with each successive meeting, more confident in myself to be able to overcome my attitude towards each problem I faced. I was given tasks and behavioural therapies to try, which are still in progress, but have greatly helped." Kate

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Information for employers

A mentally healthy workplace is a workplace culture where people feel supported and able to do their best work, regardless of whether or not they have a mental health condition. Businesses should invest in mental health to improve workplace productivity and profitability. Legally workplaces have a requirement to eliminate and minimise workplace risks to both physical and psychological health.

Our specialised mentally healthy workplaces consultant (PDF, 724 KB) can assist workplaces by providing practical, personalised advice and services to create and maintain a mentally healthy workplace.

You can also download NewAccess posters, flyers and wallet cards and access other tools and resources for a mentally healthy workplace.